I do not even know where to begin, this was the best vacation my wife and I have ever been on. The whole staff was exceptional from the minute we walked on site after we were personally greeted by the manager Felipe. Jose and Melvin were the best, room service was great and the maid cleaned our room perfectly everyday.... more

My wife and I stayed here from 29 Jun - 5 Jul. First of all, as I have learned from many reviews off Trip Advisor, don't believe everything you read. The only thing I have read consistently with any accuracy is the need to get a rental car. Let's break it down. Rooms were spacious and well kept. The first... more

We had a wonderful stay at this resort. If you want a complete vacation to visit the island, rent a car. Accomodations: Everything was clean and well cared for. The beds were extremely comfortable (fluffy and huge). AC and cable TV, Free safe for valuables. Balcony with nice views of the resort landscape (not brick walls of adjacent buildings). Free... more

I have traveled twice to what is now called the Gran Melia. The first time, it was a Paradisus which is run by the same company. I loved it on both occassions! At the time, it was an all-inclusive and I couldn't have asked for better food, service, and drinks! Condido, who bartends at the pool bar, makes the best... more

Ok, so I have a list I made up right in front of the manager, I walked the guy through each issue I had. All he said was thank you and dropped it in the comment box. So here's the list in no particular order; 1. Don't touch the minibar in the room. Each item has a sensor, the second... more

Ok, I will preface by saying I am Dominican (my grandparents were from Puerto Rico) and my wife is 100 % Puerto Rican, so for us to be disappointed, annoyed, or upset regarding one our OWN island is extremely difficult. We are very laid back and are very low maintenance. We went for 5 days, 6 nights without the kids... more

My wife and I spent the 4th of July weekend at the resort. The resort was beautiful and the staff was very attentive, polite and helpful. The pool area was great- the beach is rocky and sea grass near the shore. A car is a necessity to get out, the restaurants are OK- make sure you have a reservation if... more

We honeymooned for a couple of days at this resort and could not have asked for a more relaxing time here. This resort was huge with a great golf course and spacious rooms. We did not use the royal sevices but still felt the service was excellent. One problem that we did have was the check in and check out... more

My husband and I just got back yesterday from Gran Melia and we can not say enough about this place! In fact, we are already planning a return visit. I thought the property was beautiful and pristine and the staff was excellent-catering to our every need. I highly recommend upgrading to the Royal Service package. If you want privacy and... more