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Sun Village Resort & Spa Cofresi

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 842 reviews
842 Reviews
5.0 of 5 stars
290
4.0 of 5 stars
265
3.0 of 5 stars
84
2.0 of 5 stars
98
1.0 of 5 stars
105
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#12 of 47 hotels in Puerto Plata
Description: Beachfront resort encompassing two and three story buildings set along the ocean, poolside or amid tropical grounds.
  • Address
    1 Paradise Drive
    Cofresi Beach
    Puerto Plata
    Dominican Republic
Check Rates: $359 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4 of 5 stars Based on 839 traveler reviews
  • What to Expect:
    • 3.5 based on 472 reviews Rooms
    • 4 based on 476 reviews Service
    • 4 based on 473 reviews Value
    • 4 based on 474 reviews Cleanliness
    • 4 based on 147 reviews Pool
  • Recommended For:
    • 60% based on 522 reviews An amazing honeymoon
    • 50% based on 522 reviews Families with teenagers
    • 50% based on 522 reviews Families with young children
    • 40% based on 522 reviews Young singles
    • 20% based on 522 reviews Older travelers

Reviews of Sun Village Resort & Spa Cofresi

( 1-10 of 842 )
1 of 5 stars
north carolina
Jul 19, 2008
0/1 found this review helpful

We went to Sun Village last year. I am not surprised at all by the bad reviews it has gotten. First and foremost, the food was absolutely horrible. I think I actually lost weight on this vacation. Day after day of boring, greasy, monotonous food. We went once to the mexican place only to look at the pathetic offerings and... more

Jul 14, 2008

After much research on where to go for a romantic getaway, my significant other and I found this unforgettable deal at sun village resort & spa. We could not refuse the offer. We visited Sun Village for 8days/7nights, from June 15th to June 22nd, which was off season. The resort was nice and quiet. However, towards the end of stay,... more

1 of 5 stars
Ellington, MO
Jul 9, 2008
1/1 found this review helpful

Please read this carefully before deciding on a vacation resort !!!! July 8, 2008 Upon arrival at the airport we were met by a very nice rep from Cosco Tours and was taken to the hotel via van. We were greeted by very friendly porters and taken to our hotel room after being checked in. The room we were issued... more

Management response from
SVmanagement, The Management

This guest; unfortunately, did become ill at Sun Village, though it was not because of the hotel food. In communication with his wife, she says her husband, who fell ill, did not have Traveler’s Diarrhea, which is correct. He was diagnosed as having gastroenteritis. There was NO outbreak of e-coli or salmonella here nor has there ever been. Gastroenteritis is...

3 of 5 stars
Washington, DC
Jul 8, 2008

We went to Sun Village 6/23/08-6/30/08, booked the Spring Package (7 nts for $399/pp + taxes and fees). It ended up being $550/pp. This was for a superior room so it was a great price. I agree with a lot of the comments that I've read on here about the food and the staff. The buffet is the only thing... more

Jul 7, 2008

Both my girlfriend and I visited Sun Village for 8days/7nights (June 15th to June 22nd). We were obviously there on an "off season" week; the resort grounds were very quiet. At first we questioned it, but in the end we welcomed the seclusion. Towards the end of our trip more and more people started arriving, that's when everything got "loud"... more

Management response from
SVmanagement, The Management

Sun Village Resort & Spa is undergoing a renovation. The guest rooms are being revamped and the process takes time as we must fit in certain upgrades in between reservations. If a guest room has an issue we immediately remedy the situation or move the guest to another room. Our grounds are pristine. Indoors and outdoors our facility is extremely...

4 of 5 stars
Basingstoke, United Kingdom
Jul 5, 2008

We visited sun village in the first 2 weeks of June. The staff were friendly and helpful,and there was a lovely atmosphere, particularly in the first half of our stay, when the place seemed to be only half full. Unfortunately we had a substantial amount of money stolen from our room almost as soon as we arrived. The security people... more

Management response from
SVmanagement, The Management

Sun Village Resort & Spa is a very safe and quiet place. It is rare to hear of anything going amiss. The few instances where a guest has reported something “missing” s/he later returns to the front desk or calls to let us know they’ve “found it!” and it was temporarily misplaced. This particular guest did report money missing from...

2 of 5 stars
Dallas, Texas
Jul 4, 2008
2/3 found this review helpful

Despite reading the mixed reviews, we booked a seven-day trip to Sun Village at Cofresi Beach to decide for ourselves what it was all about. We aren’t very picky or of discriminating tastes, so we felt we could work through the low points we heard about the resort and it would be a pleasant stay. Let me preface this review... more

Management response from
SVmanagement, Sales Manager

Sun Village Resort & Spa is in the process of upgrading its guest rooms. Our beds are posturepedic and our amenities are first class; we are continually modernizing our furnishings. Still, guests wishing for an immediate upgrade are certainly offered a change whenever possible for a nominal fee. Our air conditioning units are part of the renovation work. Still, we...

Jul 4, 2008
2/3 found this review helpful

So I just got back from Sun village after visiting for a week. It was OK nothing special, having been to other places in the DR this was not the greatest experience. For one Check in is horrible we arrived at 1p.m. and weren't able to check in until around 5 p.m. Second, we had to call 5 out of... more

Management response from
SVmanagement, Sales Manager

Sun Village Resort & Spa is a very special, all-inclusive, Caribbean resort. Our fun and knowledgeable staff is available round-the-clock and eager for you to have your dream vacation. We are happy to go above and beyond, we just need you to tell us if there is something unique that you would like. As the busy, high-volume, popular destination vacation...

2 of 5 stars
florida
Jul 2, 2008
1/2 found this review helpful

. June 20th-26th..This resort is beautiful and the grounds are very well kept . Everything is very clean . Arrival: Arrived at midnight and staff was very friendly and fast at checking us in, once we arrived at our room we noticed water all over the floor, and the safe and tv didn't work. They moved us to another room... more

Management response from
SVmanagement, Sales Manager

Sun Village Resort & Spa’s check in time begins at 3 p.m. While most guests arrive before 8 p.m. we welcome guests at all hours; that said, switching rooms is more involved at nighttime. The guest rooms are currently being renovated. Moving one or two guests to another room at midnight is not a problem; finding two rooms together, especially...

2 of 5 stars
Hollywood, Florida
Jul 2, 2008
1/2 found this review helpful

Upon our arrival at the airport we were met by two very nice reps. fom Sky Tours that took us to the hotel The reps. name is "Pepsi" and is so personable. Be advised that they only have water and soda in the bus - but you can ask really nice and they will get you a PRESIDENT Beer for... more

Management response from
SVmanagement, Sales Manager

Sun Village Resort & Spa is in the process of upgrading its guest rooms. Our beds are posturepedic and our amenities are first class; we are continually modernizing our furnishings. Still, guests wishing for an immediate upgrade are certainly offered a change whenever possible for a nominal fee. Our air conditioning units are part of the renovation work. Still, we...

Reviews of Sun Village Resort & Spa Cofresi

( 1-10 of 842 )
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Sun Village Resort & Spa Cofresi Address

1 Paradise Drive | Cofresi Beach, Puerto Plata, Dominican Republic