Just returned from 5 days at Barcelo Premium in Puerto Plata. Some changes being made in the hotel and some still needed. Overall they are doing a great job. The rooms are old but immaculate. The toilet did not work when we tried it but was fixed within a half hour. The furnishings, curtains, bedspreads, etc. are old but clean.... more

I thought I would write this, as like many after reading previous reviews I travelled with much trepidation on to what we would actually find. We travelled through Thomas Cook and I have to say the flight was brilliant so much leg room. We arrived around 6pm there was only about 14 for our hotel so the check in time... more

This was our second time in the Dominican our first visit was in June 2007 and we loved our stay at the Blue Bay (next door). The resort (playa) is fine but the hotel (Barcelo) wasn't the best. I'll start by saying the hotel was really busy, it was spring break for the Canadians and Americans. It was also St... more

Don't be fooled, the Barcelo Puerto Plata Premium is definitely not a 4 star hotel - it is hardly even a 2 star. We usually go on vacation to Cuba but decided to see the Dominican for a change. Traveled with Air Transat out of Halifax. We stayed from April 9th to April 23rd, 2008. Check in time: We traveled... more

Hi my name is Tony, I’m from Toronto, Canada I was at Barcelo Puerto Plata hotel from 04/01/08 to 04/09/08 and there were 7 people in my party. I had an excellent time the staff is just fabulous always smiling and very helpful and the place is spotless. Don't forget to bring $1 bills for tips they certainly go along... more

the stories of the previous review of the resort in my opinion were greatly exagerated. we arrived there april 16/08 and with in less than 1/2 hour we were in our room and changed and heading for the buffet area. during the next 7 days at the request of our travel agent we were asked to objectively access the the... more

Like others who read the reviews, I was nervous to arrive at the Barcelo. But once we got there I couldn't have asked for any better. The resort is beautiful. The pool areas are amazing, always enough loungers. The beach was fantastic, we spent most of our time there. Never had a difficult time finding a lounger there no matter... more

Lets start with the good stuff first.... the resort was beautiful,(on the outside) the landscaping was well kept, the beach was well groomed, ocean was crystal clear and calm. The restaurants were done in "high class" decor, no complaints about the food, it was always tasty, but the servers made it hard to tip. We are a tipping family and... more

We just got from the Barcelo on April 6, 2008. The experience was so so. I do not like it that EVERYONE had their had out for money. The check in was fast but they would not give us a key to the safe right away. I went back an hour later and got the key to the safe and... more