We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
Free Newsletter

Interested in Grand Mayan Acapulco and Acapulco?

We'll send you updates with the latest deals, reviews and articles for Grand Mayan Acapulco and Acapulco each week.

Grand Mayan Acapulco

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 302 reviews
302 Reviews
5.0 of 5 stars
174
4.0 of 5 stars
97
3.0 of 5 stars
14
2.0 of 5 stars
16
1.0 of 5 stars
1
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#1 of 161 hotels in Acapulco
  • Address
    Av. Costera de las Palmas 1121
    Acapulco 39900
    Mexico
Check Rates: $217 Avg. Price
mm/dd/yyyy mm/dd/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.

TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4.5 of 5 stars Based on 301 traveler reviews
  • What to Expect:
    • 4.5 based on 224 reviews Rooms
    • 4.5 based on 223 reviews Service
    • 4.5 based on 218 reviews Value
    • 4.5 based on 224 reviews Cleanliness
    • 4 based on 45 reviews Pool
  • Recommended For:
    • 80% based on 256 reviews Families with young children
    • 70% based on 256 reviews An amazing honeymoon
    • 70% based on 256 reviews Older travelers
    • 60% based on 256 reviews Families with teenagers
    • 30% based on 256 reviews Young singles

Reviews of Grand Mayan Acapulco

( 1-10 of 302 )
4 of 5 stars
New Jersey
Jul 8, 2008

We just returned on July 4, 2008 from our RCI vacation at the Grand Mayan Acapulco. The resort was excellent. We thoroughly enjoyed the lazy river pool, the beach, the complimentary massage, and the food at the restaurants. The inexpensive trip to the WalMart made breakfasts, lunches, snacks, and Happy Hour drinks very reasonable. Although it was hot we enjoyed... more

5 of 5 stars
Los Angeles, CA
Jul 5, 2008
2/2 found this review helpful

We just returned from a great, incredibly relaxing week in Acapulco. My husband and I have travelled to several parts of Mexico, and we never knew anyone who recently went to Acapulco, so we didn't know what to expect. A friend gave us a week on an RCI exchange as a gift, so we jumped at the chance to check... more

5 of 5 stars
Australia
Jul 2, 2008
2/2 found this review helpful

Hotel and surroundings excellent. Can highly recommend Roberto Alarcon for his very prompt pickup service. Also took us out on a city tour and a firstclass view and lunch of the Cliff Divers. Excellent arrangements. Our first visit to Acapulco and reservation made through RCI. A short taxi ride to Walmart for supplies was most convenient. Great holiday. more

5 of 5 stars
Camarillo, CA
Jul 1, 2008
3/3 found this review helpful

We just returned from a June 20-27, 2008 RCI vacation at the Grand Mayan Acapulco. The resort was excellent and Roberto Alacron (email: robertoalrey@yahoo.com.mx) was even better. As promised, Roberto was waiting at the airport with a big Mexican smile. He provided all of our concierge services, which, in addition to airport transportation, included an excellent city tour highlighted by... more

4 of 5 stars
Rumson, New Jersey
Jun 29, 2008
2/2 found this review helpful

The Royal Mayan Acapulco is a beautiful resort but needs updating in a few areas. The grounds are simply magnificent. My friends and I stayed in an ocean view (though the first floor - more palm tree view) 1 bedroom suite in the main hotel. The rooms are decorated beautifully however, the beds and pillows are very, very hard (no... more

Jun 28, 2008
2/2 found this review helpful

As is evident from the reviews of many others, no trip to Acapulco is complete without the expert guidance of Roberto Alarcon (robertoalrey@yahoo.com.mx). He was always prompt to take us where we wanted to go. His tours are interesting, informative and entertaining. His restaurant recommendations were perfect. He lent us a mobile phone (for which we purchased prepaid minutes) so... more

5 of 5 stars
St. Louis, MO
Jun 28, 2008
1/1 found this review helpful

FACILITY Just returned on 6/27/08 from the Grand Mayan in Acapulco. Truly a 5-star facility. My wife and I had exchanged through RCI and was originally booked to stay in the Mayan Palace. Upon check-in, which was a breeze, we were asked the standard - we will upgrade you to the Grand Mayan if you will do the 90 minute... more

5 of 5 stars
Pittsburgh
Jun 24, 2008
1/1 found this review helpful

My wife and I, along with another couple, just returned from a FABULOUS vacation in Acapulco. The Grand Mayan is beautiful and amazing, but what really made our trip was Roberto Alarcon, the driver we hired for the week. Roberto was friendly, knowledgeable and spoke great English. He was waiting for us at the airport when we arrived and took... more

5 of 5 stars
Cincinnati, OH
Jun 24, 2008
1/1 found this review helpful

Prior to this trip, Acapulco was among the last Mexican cities on my list to visit. I had heard the stories but I'm here to say that it's a wonderful place to visit. Much of that is due to our stay at the Grand Mayan Acapulco. I would never recommend someone to stay in the busy downtown area of Acapulco... more

Jun 23, 2008

My husband & I stayed at Grand Mayan May 25th- June 1st. It was our first time to Acapulco and we will be going back! We hired Sebastian Hernandez as our driver. We told him we liked more of the "local" scenes than "touristy" and he definitely set us up. He took us to a restaurant called Restaurant Esmirna Del... more

Reviews of Grand Mayan Acapulco

( 1-10 of 302 )
Travelers Who Viewed This Property Also Viewed
Location: Acapulco, Pacific Coast
$178*
Check Rates
Location: Acapulco, Pacific Coast
$213*
Check Rates
No photo provided
Location: Playa del Carmen, Riviera Maya
Price not available
Check Rates
*Average price
Write Your Own Hotel Review
Been to Grand Mayan Acapulco? Share your experiences!

Do You Own Grand Mayan Acapulco?

Grand Mayan Acapulco Address

Av. Costera de las Palmas 1121, Acapulco 39900, Mexico