Just returned from a 6 night stay. The 2 bedroom suite is huge! The furniture was a little dated (orange, sticky dresser drawers and only 2 pictures on the wall which could be found repeatedly through the hotel) If you can get passed the lack of glitz that you are paying for in the larger chain hotels, you'll love this... more

I went with a couple of girlfriends to Cancun in the last week of May 2008. The weather was a pleasant change from the New England weather we were used to. First, I was displeased with my check-in. I booked a double room for two people on Expedia, and I informed Jessica at the front desk that I would be... more

We stayed at AV for a couple a days in the week right before memorial day weekend in U.S. We booked a 1-bedroom condo through the AV website. May is low season and we got an excellent rate of $110 per night. We traveled with 2 small kids (2 and 5). Check in was easy, staff is cordial and professional.... more

Highlights for our stay --- Excellent beach (besides downtown Playa Del Carmen) best one I've ever been to. Excellent service. Everyone is extremely polite, speaks enough English to have no problem in communication. The staff is very hard working. Excellent price for the stay. We had the American breakfast plan which includes a full breakfast which was good. It's basic... more

The only good thing about this place is the beach. If you read enough reviews you will notice lots of people telling the same review of having money stolen here. I am another victim of money missing from the safe in the room. $300 to be exact. The staff did one of their investigations which consisted of asking the maid... more

This was my first trip to Cancun. I booked a standard room at Ambiance and got an upgrade for a studio =) Room was clean, towels and all toiletries available. AC works wonderful...breakfast was included. The hotel is nice and clean. Staff are very helpful...the BEACH --WOW is the best in the Cancun area.. white sand beautiful blue water. Chairs... more

The wife and i had a Superb time at the Ambiance. The staff there was great! The breakfast was outstanding and part of the room price! The tour guy there "Javier" was extremely helpful...I recommend Him for any tours in Cancun. If you are there to Scuba...A small outfit named "ScubFreds" Javier will recommend highly as will we. Those guys... more

Dear all ... ...this is a great and fantastic hotel. i stayed in the suite booked directly via teh hotel website - much cheaper then anywhere else. the suite was very very spacious and very clean. ...the hotel itself feels like a nice cosy size, beign towered besides 2 buildings on either side. great for intimacy and comfort and safety.... more

About what you would expected for the price (which is very good for cancun). Hotel is a little older than expected but still clean and maintained. Rooms are nice if you want to have a condo setting instead of a traditional hotel room. Reviews of beach are accurate. Very wide and well maintained. Never had to fight for chairs. Restaurants... more