The resort was fantastic enjoyed both the beach and pool areas. The kids had a great time by the pool. Family enjoyed the buffet at night. Welcome party was great Migual treated us like family. Would stay there again no questions asked. more

After utilizing trip advisor for our trip to Cancun I feel compelled to write a review. I LOVE this site and will only use this site before booking a trip! We stayed at Casa Maya in Cancun with an RCI timeshare exchange. I have to admit we had low expectations and were VERY pleased with the accomodations. My husband, myself... more

We booked Casa Maya by trading our time share. Then we read the reviews and were a little worried. But, all in all, it was pretty decent. After reading the reviews we knew to ask for the foam for the bed immediately upon arrival. We also knew to take the city bus to Walmart for groceries. Actually, we took the... more

Suprime location , beautifull beach,but very uncomftible louge chairs without any padding. Our room very spacious , but both bathrooms smell like a public restrooms , so the whole appt. smell the same , very sad considering how much money we spend on this vacation Afer requesting nicely to be moved to another appt. we got some strog chemicals placed... more

The Hotel Casa Maya is a time share resort and we are member owners. We like going here and it is a relaxing time for us. The only complaint we had that didn't really get addressed was the hot water or lack of it. We don't know if it was because our room was at the end of the hall... more

Casa Maya is a good hotel on Cancun. Has a few good pools, 2 outdoor hot tubs. a big enough beach to enjoy. Enough chairs on the beach. A few restaurants, each night with a different theme. Special event nights for enjoyment. Free internet hot spot in the lobby. Gym and Spa. Great location off the strip. What else can... more

I have used Tripadvisor as a guide for several years, but have not felt the need to contribute until now. As a point of reference, we have been visiting the Yucatan Peninsula for over 20 years for scuba diving and own a timeshare unit with Royal Resorts at the Royal Hacienda. We visit Cancun for the sake of our teenage... more

Some of the reviews on this hotel were ok. The room was ok. We stayed in the studio so it had a fridge,microwave and toaster. The room had a bad musty smell to it and the air condition was not very good. We did ask if anything else was open but they couldn't give us an answer right away and... more

Room was very clean and the front desk staff was friendly. Close to downtown cancun and they have free parking. Pool area was clean and the food by the pool was ok. Bar has happy hour everyday (2 for 1). more