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Riu Palace Las Americas

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 1,205 reviews
1,205 Reviews
5.0 of 5 stars
789
4.0 of 5 stars
251
3.0 of 5 stars
74
2.0 of 5 stars
62
1.0 of 5 stars
29
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#10 of 157 hotels in Cancun
Description: Eight-story white structure with rooftop balustrades and round colonnaded towers, located on a stretch of white sandy beach.
  • Address
    Blvd Kukulcan, Km 8.5, Manzana 50
    Lote 4, Zona Hotelera
    Cancun 77500
    Mexico
Check Rates: $429 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4.5 of 5 stars Based on 1,197 traveler reviews
  • What to Expect:
    • 4.5 based on 848 reviews Rooms
    • 4.5 based on 849 reviews Service
    • 4.5 based on 838 reviews Value
    • 4.5 based on 847 reviews Cleanliness
    • 4 based on 309 reviews Pool
  • Recommended For:
    • 70% based on 919 reviews An amazing honeymoon
    • 60% based on 919 reviews Older travelers
    • 40% based on 919 reviews Families with teenagers
    • 30% based on 919 reviews Young singles
    • 30% based on 919 reviews Families with young children

Reviews of Riu Palace Las Americas

( 1-10 of 1,205 )
3 of 5 stars
Bridgewater, New Jersey
Jul 22, 2008
2/7 found this review helpful

Just came back from a week at the Riu Palace Las Americas - it was myself and 2 16 year olds. We arrived at around 12:30 pm and could not check in because our room wasn't ready. That in and of itself was not an issue except that the person at the front desk was not friendly, courteous or helpful... more

Jul 20, 2008
5/5 found this review helpful

We just returned from a trip to Cancun and the most awesome stay at the Riu Palace Las Americas. We were there from June 18-26th. We were married at the hotel on the recommendation from my travel agent. Pamela was my wedding coordinator and she did an awesome job. My wedding was more than I could have ever dreamed of.... more

5 of 5 stars
norman, oklahoma
Jul 19, 2008
2/2 found this review helpful

Our 5th time to Cancun and our first to the Riu.....the best trip so far! We stayed at the resort over the July 4th holiday. We have stayed at other all-inclusives but this one surpassed them all! The food was good, the service was exceptional! None of the previous resorts came close to the level of service we received at... more

3 of 5 stars
Des Moines, Iowa
Jul 18, 2008
1/3 found this review helpful

I just returned from a trip to the Riu Palace Las Americas with my husband and another couple but here are a few things we loved and hated about this hotel. Hits: - Loved the beach. We walked up and down the beach by the hotel and ours was the best and not too rocky. - Great pool. Lots of... more

5 of 5 stars
tennessee
Jul 17, 2008
2/2 found this review helpful

My fiance and I had a wonderful stay at the RPLA on 05/30/08 - 06/06/08. Check in: The first day we arrived at the hotel my first impression was how beautiful everything looked. You could see the infinity pool outside from the front lobby. It was absolutely beautiful. The pool looked liked it went into the ocean. Once we went... more

5 of 5 stars
Flights1
Jul 17, 2008
1/1 found this review helpful

After booking travel for our 10th Anniversary Getaway to the Riu Palace Las Americas, RPLA, I found this site in searching for reviews on what to do in Cancun. My husband and I visited in our 20's about 12 years ago. The Riu Palace was a beautiful hotel with dark wood trim, marble floors, and stained glass ceilings. Almost all... more

4 of 5 stars
austin, tx
Jul 17, 2008
2/2 found this review helpful

My husband and I stayed at the Palace las Americas for 3 nights over the July 4 weekend. The property was beautiful and our room was great as we got upgraded to a master suite instead of a junior suite. One complaint we had was that they did not allow us to make restaurant reservations before our arrival and when... more

Jul 15, 2008
1/3 found this review helpful

Beautiful Hotel - the lobby was beautiful. The rooms were beautiful, the lobby bathroom was gorgeous! Clean - very clean - every morning the lobby was filled with staff dusting, wiping, sweeping, vacuuming etc...I cannot say enough about the hospitality - fantastic. The staff in the restaurants were superb! I eat at a lot of restaurants and the service was... more

5 of 5 stars
yampalin@aol.com
Jul 14, 2008
2/2 found this review helpful

Repeated this year the family trip of 13 we took last year with 14, after taking a vote. Last year I titled my comment "Declining Excellence". This year I'm titling my comment "Return to Excellence". Spent 7 wonderful nights at the hotel we have known since its inauguration, having visited 9 times and lived its declining excellence. To our very... more

Jul 14, 2008
6/7 found this review helpful

This hotel makes for a great getaway! For the money, this place is fantastic! Paticularly if you enjoy trying the various daquiris and drinks by the pool all day. The staff is so helpful and so nice. The pool and beach are beautiful. The lobby is beautiful. The food was good. Plenty of variety. Is it 5-star like a Ruth... more

Reviews of Riu Palace Las Americas

( 1-10 of 1,205 )
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