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The Royal Cancun

The Royal Cancun
Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 649 reviews
649 Reviews
5.0 of 5 stars
433
4.0 of 5 stars
128
3.0 of 5 stars
27
2.0 of 5 stars
40
1.0 of 5 stars
21
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#8 of 157 hotels in Cancun
Description:
Conveniently located next to the New Gran Caribe Real Cancun in the heart of Cancun’s Hotel Zone, THE ROYAL is an Adults Only, all-suite... Conveniently located next to the New Gran Caribe Real Cancun in the heart of Cancun’s Hotel Zone, THE ROYAL is an Adults Only, all-suite, all-inclusive resort, combining outstanding facilities with exceptional amenities, where guests will experience a truly extraordinary escape. more » « less
  • Address
    Blvd Kukulcan Km 11.5 HZ
    Cancun 77500
    Mexico
Check Rates: $515 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4.5 of 5 stars Based on 644 traveler reviews
  • What to Expect:
    • 5 based on 581 reviews Rooms
    • 4.5 based on 582 reviews Service
    • 4.5 based on 579 reviews Value
    • 5 based on 585 reviews Cleanliness
  • Recommended For:
    • 80% based on 636 reviews An amazing honeymoon
    • 60% based on 636 reviews Older travelers
    • 20% based on 636 reviews Young singles
    • 10% based on 636 reviews Families with teenagers
    • 0% based on 636 reviews Pet owners

Reviews of The Royal Cancun

( 11-20 of 649 )
5 of 5 stars
Branford, CT
Aug 10, 2008
15/16 found this review helpful

Our stay, which consisted of me and my GF, was booked in April of this year. We chose to visit the Royal from a Monday to Friday so we could "Bookend" the trip with weekends. 2 days before we left we decided to do the online check-in. There were some issues at first with doing this saying that the online... more

Aug 9, 2008
3/14 found this review helpful

We stayed at the Royal Cancun for four nights July 31st. to August 4th, in a Royal Ocean Front Suite. Everything from the get go went smoothly. We were off the plane and at the hotel in just a little under one hour and once we got to the hotel we got checked into our room with no problems and... more

4 of 5 stars
New York
Aug 8, 2008
9/12 found this review helpful

We have returned from our 2 week Honeymoon at The Royal. The hotel was just magnificent. We had an incredible time here. We were treated with such kindness by all. Our room was set up for our honeymoon with a beautiful rose petal display, a special honeymoon cake & champagne on ice. The bars (both inside & the swim-up) were... more

Aug 8, 2008
0/1 found this review helpful

The hotel is beautiful...the rooms are superb...the bed was awesome. In fact I cant remember the last time I slept for 9 hours on a vacation or at home. The pool was great, however we had to wake up early and secure chairs near the pool side as they fill up very early. The service at the pool was 5... more

5 of 5 stars
Maryland
Aug 7, 2008
11/11 found this review helpful

My husband and I stayed at the Royal Cancun Jul 19 thru Jul 27. It was absolutely amazing. Everything and Everyone were wonderful. The Room (827) was perfect. The Food and service was great. We dined at Asiana, Maria Maria, Spice, Pelicano and Chef 's Plate. All were excellent except for Chef's plate. We arrived approx. 3:30pm and our room... more

Aug 5, 2008
4/5 found this review helpful

I am a travel agent and my husband came home from Iraq for 3wks. We were so impressed that on his leave in Nov. he wants to stay here again! Thats fine by me because I don't think anyplace else will meet our expectations. We were pampered from the moment we came into the hotel. I enjoyed the one on... more

Aug 4, 2008
3/4 found this review helpful

There are 6 levels. Junior Ocean Suite and Royal Junior Ocean Suite DO NOT include online checkin or the ipod/mini cooper/Chef's Plate. I booked teh Royal Junior Ocean View and got rejected on the website when I tried to checkin online. I upgraded to the Royal Ocean View for $160. Could have done it for $100 on expedia. Loss of... more

Aug 4, 2008
12/12 found this review helpful

Just got back from Cancun. My wife and I stayed there for our honeymoon. We booked the Royal Swim up Suite. This is by far the best resort we have stayed at. The Swim up suite is a must. No hassles with finding a place to put your towels and nobody bothering you around the pool. I see no reason... more

3 of 5 stars
New York
Aug 3, 2008
11/26 found this review helpful

We just returned from staying at The Royal Cancun, and while I think the actual building, Beds, and rooms were as good as it gets, I think that my overall experience in this hotel was less that I had hoped for after reading such Great advance reviews. THE VERY BAD I had tried to book a trip in The Royal... more

5 of 5 stars
Sonoma County Ca
Jul 31, 2008
12/12 found this review helpful

Yes, I spent hours on this site pouring over all of the reviews, and I am glad I did (Mango Tango's). I went with a large group of friends, 14 of us. Let me start with the Airport, if you get off your plane and are stuck in what seemed like a very long white tunnel with about 200 people... more

Reviews of The Royal Cancun

( 11-20 of 649 )
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The Royal Cancun Address

Blvd Kukulcan Km 11.5 HZ, Cancun 77500, Mexico