Located 6 kms out of Jasper on shore of small scenic lake. Temperatures were in low 30's but unfortunately so was our room. The portable fan running poorly on "noisy high" finally began cooling the room down around 4 AM which coincided with the guy next door coughing up a lung.Walls are paper thin and the stairs and balconies are... more

The setting is great -- lakeside on a very pretty lake at the base of a big mountain. There are boats you can rent to scoot around on the lake. Motorboats are banned, so it's very quiet, but you can rent an electric boat (just make sure the batteries are all charged -- we almost had to paddle back to... more

What a beautiful, secluded location! It's maybe a 5 minute drive to the Jasper townsite, but it feels a million miles away. The views of Pyramid Lake and Pyramid Mountain are stunning. My boyfriend and I got up early one morning and rented a pedal boat and "cruised" around the lake. It was so quiet and beautiful! The rooms were... more

We had a spectacular time! Aside from the wonderful view of the lake we received exceptional customer service. We had many unreasonable requests and the staff met every one of them with a smile. All the staff we encountered were so friendly, it really made our stay special. We would recommend this resort to anyone staying in Jasper. more

Definitely would not stay at this place again or recommend it to anyone! It is more like a motel. The only thing this has going for it is the mountain and the lake, but you don't have to stay at this place to enjoy the Rockies. This motel is overpriced. $200 is significantly too much and in comparison to other... more

Nice place to stay but they changed the price on me from when I booked to when I checked out. Would go back. more

We had booked this hotel through Expedia. We had high expectations of the hotel given the price we were paying was at the top end of the local range and the reviews we had read. However, 5 minutes after moving in, we discovered a mouse trap in our room with a live mouse in it. When we relayed this to... more

When we drove up to this hotel, we were very excited because this Lake is just beautiful! The front desk clerk said we had the best room (#56) in the house (hooray!!) when we checked in but once we saw the room, I thought he must have been joking! The room's carpet is an inside, outside quality that looks like... more

The management here was very rude and unhelpful. I waited at the front desk for five minutes while the manager carried on a seemingly unimportant conversation with the front desk clerk (which involved a condescending critique of said clerks actions), and when she finally spoke to me she seemed very annoyed that I had interrupted her. I had to wait... more