Two words.....BED BUGS!!!! My sister and I stayed one night at this hotel while on an overnight business trip to Vancouver. We were disappointed in the overall appearance of the hotel and the front desk staff were not helpful. The morning after, I discovered small red bumps on my arms, back, and buttox. During the day they continued to swell... more
Management response from
Hojovan, general manager
After the guest left she phoned us and told us what happened, we called pest control company right away, but we did not find any activity or any previous activity of bed bugs in this room. Not sure where she actually stayed before or after, but she definetely did not get that here. I also have a report from the...