One of the better 5 stars we have stayed in . Got to London at least once a year and will use this Hotel again. The phone line charges for a local call at really high and defeat the purpose of prepaid cards (ie 1.5 pounds plus .5 pounds a minute up to 5 pounds) more

We stayed here during the annual Car Free Day in Central London. We had previously stayed here before the refurb and whilst that was not a bad stay, this stay was even better. We chose the Spa Package and were upgraded at check in to an Executive Room. The room was quite large with sofa and seating area with large... more

We were attending an event and had booked to stay an additional night. Our booking was lost. Room was not cleaned the next day so at 18:00 they asked us to go away while they cleaned it. Paid on departure, they lost the payment. Contacted my husbands company looking for payment, saying he had not paid. 7 phone calls and... more

As part of my sister's birthday celebrations, my mother, sister and myself spent a day shopping in London and were booked in for afternoon tea at the Park Lane Hotel. At first, we went to the wrong hotel so be careful not to walk past the front door as we did! When we first walked in, the decor and atmosphere... more

We stayed at the Intercon a few weekends ago & remembered what the old tired 1980's building used to be like, but after a multi million pound investment, this property has come back into the truly 5 star market. The lobby is small by international standards & the bar area is slightly souless, but the rooms are refurbished & offer... more

I booked the Interconty Park Lane for my boyfriend and myself to spend the weekend for his bday. It was an added encouragement that at the time I worked for the company so got a hefty discount - which I know I was really lucky to get - but even so, I think I would have paid full price for... more

I stayed here for just one night with my son (17) in a twin room - I'm not actually sure what standard room it was as I used Priority Card points to 'pay' for it - but it was excellent! Superb quality linen, towels, gowns and slippers. High quality toiletries, plenty of tea / coffee and a Bang & Olufsen... more

My wife and I stayed in room 476 for 5 days in April for a Pampered Chef rewards stay. I must say, the room and service was fantastic. A large king with a shower my wife described as a "religious experience". The hot water was endless. Others in our group had less luck with the hot water but no problems... more

The hotel's location is unrivalled. You can walk through parks to Knightsbridge, to Buckingham Palace, everything else is also in walking distance. If you opt for the tube or a bus, it's just around the corner. Can't be more convenient. The hotel is brand-new inside. Modern chic, fashionable. They cannot do anything about room sizes, of course. The building is... more