We stayed at the Shangri La for six nights. We were upgraded to a Grand Harbour View room and couldn't have been more delighted. The view was fantastic. Our daughter (who we were visiting in Sydney) had never seen such a good view and she had been in the City for seven months. We had a lovely time and could'nt... more

My partner and I stayed at the Shangri-La in Sydney for a week at the end of April. Our primary gripes are with the cost of breakfast room service and the availibity of the concierge. Firstly, the concierge. We'd hired a car and parked it at the hotel. 90% of the time we called the concierge, the number would be... more

We stayed at the Shangri La for three nights while on our honeymoon travels en route from Thailand to Queensland. The hotel is well positioned and is a short stroll to the harbour. It is at the top of the hill so it is not ideal for anyone who would find an uphill, steep walk hard. The hotel is pretty... more

We read a few of the reviews on Tripadvisor and thought the Shangri-la hotel sounded lovely. On arrival the staff were very helpful our bags were collected immediately. We were shown to our rooms and as promised the rooms are a very nice size. All the soft furnishings are new and the views from the opera house view rooms are... more

very well run and comfortable hotel - if you can get a room with bridge and opera house view - room 2609 was the best city view i have experienced. right location for all sight seeing. try the rockport for a special meal and bonza bike rides for sight seeing more

On our recent holiday to Australia we stayed at the Shangri La twice once for three nights at the start and then for one night before flying home. As other reviewers have said first experiences are important and our first experience of the Shangri La could not have been better. Arriving at 7am in a downpour after a long flight... more

The Shangri-la has an impressive address and impressive view from almost every direction. The lobby is nice and Hart's Pub is kinda cool, the staff are professional and friendly , but other than that it is really just a downtown travellers hotel. Rooms were very average size, bordering on small with limited amenities available. - In Room Coffee, very important... more

Don't get me wrong this is a good hotel but it is overpriced and not as good as most five star hotels I've stayed in. Yes, it does have some fantastic views but our room seemed to be populated by quite old looking and not well maintained furniture and fittings. Room service and restaurants were expensive even for a hotel... more

We got an Opera View Room on the 24th floor. The view was terrific, although if you looked to your right you would be practically into the neighboring hotels’ rooms. So I wouldn’t advise you to stay in City view rooms, because it might be quite suffocating. The room was very spacious, but rather old looking and equipped with the... more