My opinion of this hotel will be very different from that of the reviewer below me. We spent four nights in the Peninsula and found it quite excellent. Check-in was smooth, despite the fact that we arrived after midnight and the desk staff at that time tends to be peopled by the less English speaking staff. But it was no... more

After traveling worldwide, this is the best hotel my husband and I have stayed in. We would not hesitate to recommend it to friends and would stay here again should we return to Beijing. The service is impeccable, the rooms spotless and modern, the bathroom roomy. I can't say enough nice things about it. more

Five star hotels face a lot of trouble with their clients because in the service industries customer satisfaction is always tied to expectations. And let’s face it, it’s a tough mix to master: courtesy, consideration, and going the extra mile for a customer without being obsequious or intrusive. It’s a wonder that it happens anywhere. The expectations are that much... more

We decide to revisit The Peninsula, Beijing and stayed 2 nights in May 2008 after visiting cities on the Silk Road...Dunhuang, Turpan , Urumqi and Kashgar. My last stay at The Peninsula in March 2007 was somewhat marred by the smell of cigarette smoke even though we stayed on a non-smoking floor but we were pleased that the hotel did... more

Sub-standard to Peninsula properties in Bankok and Hong Kong. Rooms ok, Peninsula-kind touches present. However staff not too professional: porters shouting at each other over who will is to fetch my luggage for 5 min in the main lobby while customer (me) standing right next to them. Hotel transfer to airport Mercedes or R-R? How about a 10+ years old... more

We stayed at the Penn for three nights and thoroughly enjoyed our stay however there were some pluses and minuses to this hotel that we wanted to share: Pluses: We told them it was our anniversary and they had a free bottle of wine in our room upon our arrival---Nice touch! The Club Floor is worth the extra money and... more

After reading all the great reviews we were expecting something magical. Don't be fooled this is a tired, ageing hotel with rooms looking more like a 2 star property than 5 star. Definately not a world class hotel by any stretch of the imagination. Beds were so hard that you might as well of slept on the floor, Bathrooms also... more

My husband and I had a wonderful 5-night stay at Beijing's The Peninsula in mid-March 2008. The hotel’s very fancy lobby houses not only a classy bar area, complete with live piano and violin music, but also an upscale mall with dozens of stores like Louis Vuitton, Cartier, Channel, and similar boutiques. Fortunately, it also has one of the hottest... more

After having horrible experience in the hotel booked through our travel package, I booked Peninsula directly. Definitely a great move as all staff spoke English, the room was excellent for the price (we got upgraded after the staff heard our horror story), the staff were very professional, friendly and ready to help. The food was expensive but worth it. Worth... more