the W westwood is a great place, wonderfull rooms with nice view. good service and with a special swing. we enjoyed it. The location is great!. The bar staff are a bit less on a friday or saturday evening when the seem to be catering a a specila (plastic and shallow) Lala-land crowd and forget about the hotel guests. Only... more

We went to the restaurant, "nine thirty" which was empty, (should've seen the signs) on a Tuesday night. The mixed green salad was made with old lettuce leaves, and tiny, so we sent it back. The snapper wasn't even cooked through (it was not meant to be seared) and was very tough so we had to send it back for... more

I celebrated my birthday in the hotel's restaurant. i called them to confirm if there is any charge for serving the cake i bring in. They said I shouldn't worry, the cutting is complimentary. At the end of the nigth they charged me $5/person for the cake. When I mentioned this to the manager he had an attitude and i... more

Used to stay here since it was the only hotel in Westwood. They let you know they were the only choice. Not so great service. Employees have an attitude. more

My husband, mother and I stayed at this property for my daughter's UCLA law school graduation. We had requested an early check in and were given our rooms at an even earlier time than requested. The staff was friendly, attentive and helpful. As Starwood members we were given an upgrade on one of our rooms to a beautilful, large suite,... more

I had been here already a few times a few years ago before the renovation of the rooms and things are going better. Room was big, hip and comfortable. Staff is professional, although things went a bit wrong at check in and check out, and although trying to act cool, not snotty whatsoever. The Thirtynine restaurant is nice, the pool... more

Let me start off by saying that things were malfunctioning in our room, i.e. cable, a/c, etc. but because of their very gracious and wonderful staff I will go back again!!!!!!!!!!!!!!!!!!! They couldn't fix the problems, but the did more than make up for all the issues. About the room: I stayed in a corner room suite. It was really... more

This hotel is definately hip and not for someone who wants quiet. The rooms have been updated so the decor is a funky 70's style to it (not exactly our taste) but you can't fault it. The hotel itself has a very laid back atmosphere. The staff were all very helpful, professional and anything you want they will try to... more

We are discriminating travelers and so always worry when we try a new hotel. We were on our way to the desert with our children (ages 12 and 17) and wanted to stop in LA for a night. Anyway, we arrived at 7:00p and were promptly greeted by the parkers. Upon checking in, we asked to have both rooms nearby... more