I booked my reservation 10 months in advance requesting a Double Non Smoking, but when I checked in I received a King bed. The staff argued with me for 1/2 an hour and finally decided to offer me a $10 breakfast voucher.They did switch me to 2 beds for the remaining of my stay (4 nights). The Conciegre(Ladies) were very... more

Stayed at the hotel on business for 3 nights. I booked via hilton.com and asked for an upper level room with a view of the bay. I was impressed that they gave me a room on the end facing the bay and was on the top floor. Great location! The hotel itself is a little run down as seems to... more

Stayed at this hotel for a wedding and found the hotel to be quite nice. The rooms seemed to be recently remodeled and the staff was nice. The parking was only valet service and a bit expensive. Beware! Do not leave anything in the cars because we had some change from the tolls taken. The pool area was a nice... more

Our recent stay at this hotel can only be described as great...the efficient staff and the warm welcome we received at check-in were harbingers of a fantastic extended family week-end in Miami. Certain floors (condo suites) in the hotel are under going renovation...but the work was almost unnoticeable..and very quiet....In fact, this is a very quiet hotel!! The breathtaking views... more

I stayed here recently while in Miami on business. My 8th floor “city-view” room was very large, with a king bed, wonderful bathroom, and a large balcony with a water view. There are two sinks (one outside of the shower/toilet room) allowing two to get ready at the same time. The bed was very comfortable and the room – and... more

I stayed at this hotel one night pre-cruise with my 3 sisters. We had 2 rooms which both overlooked the bay. It was nice to be able to see the cruise ships in the morning. The rooms were clean and well maintained. I would not hesitate to stay here again. more

The hotel was a great location for a short pre-cruise stay. And I have to say that the staff was excellent, as were were especially high maintenance dealing with lost baggage isues. However, the rooms themselves were awful - just drab, worn, weather beaten looking furniture. It's in an dire need of a makeover. more

DoubleTree Grand Hotel is located in part of a condo building called The Grand. Its location is good if you have a car. Our stay was near New Years; however it was not too busy. We booked a Baywiew standard room (room 754) at a unbelievably pricey rate for 303 per night (and it was non refundable...). This is probably... more

We had a good experience at the Doubletree. We booked a 2 bedroom Condo, it was an bayview, with 2 balconies. It was very modern and large, as we have 3 teenagers. The kitchen had granite countertops and new stainless steel appliances, very nice. Two and a half baths, very large, marble, double sinks, huge shower. The master bedroom had... more