I have never been so upset or disappointed about my stay at this hotel before. When is was under the former managment my stays were much better. I check in on Tue the 25 of Sept. I paid cash for my stay, When expecting change I was told they didn't have any,, but if I wanted to charge something to... more

We booked this hotel based upon its location. Then we started reading the reviews and I was concerned that it may not be the best place for us. We didnt want to stay in one of the motel like rooms, so i wrote to Gina Macharati who is in charge of customer service. Gina alayed my fears and upgraded us... more

I am the President of the Florida Dietary Managers Assoc. and we held our three day Fall Work-shop at this hotel. September 24, 25, 26, 2008. The Catering Set up and Banquet Service Staff where wonderful, helpful and very professional. They met our changing needs with a smile and never failed to stop by to see if all was going... more

On arrival at this hotel, there was a family complaining, which seemed to distract the staff member checking me in, even though someone else was dealing with them. The member of staff showed me a map of the building I was in and explained how to get there. I was disappointed I was not staying in the tower, as I... more

I booked the hotel on last minute travel. I only paid $65/night. I wasnt expecting much for that price but was pleasantly surprised. The room was nice enough, staff was nice, overall the place was clean. Great that you are within walking distance of downtown disney and the shuttle service they offer to the parks is a great feature. Would... more

I've been to this resort once before and it was great, but the Fun Director, Jill, really made this trip. I came down this most recent time for my birthday and she made the whole trip magical. She had a room reserved for us and there were balloons, candy, and a gift waiting for me when we got back from... more

I contracted a block of rooms and a meeting room at the Regal Sun Resort. My experience with the Hotel and the coordinator (Dave Gans) was FANTASTIC. Everything was explained to me and it was never an issue to ask more questions. The contract process was smooth. Communications were excellent. The hotel accommodations were unbelieveably TERRIFIC. Clean rooms, fresh towels,... more

My stay at the Hotel has been very agreeable. Had the opportunity to meet your Associate Marta Vega, she was very courteous and helpfull, futher she did a great job cleaning my room, hopefully I will get her the rest of my stay and any other visits. Thank you again to all and Marta more

Stayed here for 1 night after flight from the U.K. No complaints at all, the room was excellent and all the hotel facilities were available and working. Check in was efficient and we were upgraded without asking. Would use this property again without worry. more