Best hotel service in over a year--people didn't simply do what was asked, there was a proactivity among the staff (the chambermaid leaving me a handwritten note with her name on it asking if I needed anything, the bellman introducing me to all of the in-room amenities--and getting me an in-room coffee service when I noticed none was there [they... more

Beautiful hotel. We got a great deal over Memorial Day weekend and could not believe what a beautiful room we got on the 10th floor. Using the hotel's website we paid only $127/night, plus $20/night in taxes. The hotel is in a great location, just a couple blocks from Millenium Station. We took the commuter rail in from Northern Indiana... more

I'd read great reviews before I stayed, but this hotel really must be seen and lived in to be fully appreciated! The attention to detail in the decor and restoration was amazing, I really felt like I was living in a building from a gloriously bygone era. The staff were helpful, food was good (though watch out for the slightly... more

stayed 2 nights at this historic hotel-loved the original features such as lifts, doors, decor. Staff very helpful-lovely restaurant especially good for a woman staying alone. great views of the city from the window. Location -perfect for sight seeing by foot in the city. A delight more

My wife and I celebrated our anniversary at the Burnham and had an outstanding stay. They even accomodated our small dog, bringing a bowl of food and water to our room and giving him the royal treatment whenever we came into the hotel. Our room overlooked the Marshall Field's building and had a stunning view of the formal gardens and... more

Had a great stay at the Hotel Burnham. Only wish we had had a chance to join everyone in the lobby for wine. The location of this hotel is perfect if you are planning on staying in the loop of Chicago. It is close to everything. We walked to shopping, shows and dinner. Our room was beautiful. The king bed... more

We arrived in Chicago for the first time and easily found this hotel from the unique address. The Receptionist was really helpful and quickly booked us in. Everthing was exactly as we had reserved. The Delux Double Queen Room was not spacious, but the decor was impressive and everything you could wish for, from a toothbrush to a book about... more

a wonderful hotel in a great location, our room was upgraded to a suite at no charge. The staff was very courteous and helpful, evening wine reception very nice. Neighborhood construction can make access difficult. We would definately stay here again more

I was looking for a hotel for my business trip that was walking distance to the work site. I tried to contact the usual big name hotels but they were all booked. I think there were several big events going on that week. After all, it is Chicago! I came across the Burnham during my Google search of hotels. I... more