The staff was helpful and friendly, the room was nice and clean. I had left a watch behind in the room and when I called they sent someone up to grab it for me. You could have it mailed or have someone pick it up. You get a bed/sleep area, a workspace, a couch and a nice bathroom area. They... more

Very clean facility, wonderful tv, bed was a dream. and couch. There were kids everywhere which wasn't a real problem except for breakfast when you tried to get to the buffet. The food wasn't anything to get excited about but was included. The only issue we had was when the cleaning staff left they did not close our door. A... more

Hyatt Place was superior in every way. Lovely, comfortable rooms with ample space and conveniences. Very kind and helpful staff. This was our first experience with Hyatt, but will definately look for their properties for future travel. The only improvement I would suggest, pool was a bit cold, but not unbearable. more

Our family stayed at Hyatt Place in Utica, Mi this past weekend. Very nice hotel. Rooms are very comfortable and spacious, staff is very friendly and helpful. Great Location, near many shopping centers/mall. From the moment we checked in, the staff wanted to help in any way they could. At check in, they informed us of the many services available... more

The Hyatt Place, Utica (Detroit), Michigan bumped us (5 rooms, 9 persons) from our advance (45 day+), pre-paid reservations due to 'maintenance problems' from a storm the week before our check-in date. They claimed that they had notified our on-line, discount booking site 10 days prior to our check-in date that they would not be able to accommodate our party... more

The hotel rooms are really nice. The pool was cold but refreshing after a hot afternoon, however on my second swim at 10 am the next day there were no towels in the towel bin so I asked for one at the front desk, the lady went into the back and gave me a pile as in to say can... more

very friendly staff, hotel was super clean, the rooms are very comfortable, they feel more like a condo than a hotel room with the sectional sofa and comfortable bed, 42in flatscreen is always a nice bonus.. pool was a little chilly and the entire room that pool was in was also cold, not a place to relax.. the free breakfast... more

Loved the hotel staff ... super clean ... huge room for the same price of a conventional hotel room ... the pool was out of commision when we arrived at the hotel and the staff gladly gave us one free meal and a free movie!! One drawback that we found is there isn't a thermostat in the room and it... more

I stayed at the Hyatt Place in Utica for three nights in August. I found the rooms to be very inviting and extremely comfortable. Although it's one big room, your bed is separated by a wall which connects to the sofa area. It has a very nice desk with internet access. However, the internet access was being revamped while I... more