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Golden Arrow Lakeside Resort

Call now to book: 1-800-733-5916 from Orbitz
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 91 reviews
91 Reviews
5.0 of 5 stars
31
4.0 of 5 stars
33
3.0 of 5 stars
12
2.0 of 5 stars
7
1.0 of 5 stars
8
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#14 of 34 hotels in Lake Placid
Description: Resort Hotel in center of village directly on Mirror Lake, near Convention Center & Olympic Ice Arena.
  • Address
    2559 Main St
    (formerly Golden Arrow Hotel)
    Lake Placid, NY 12946
Check Rates: $182 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 3.5 of 5 stars Based on 91 traveler reviews
  • What to Expect:
    • 4 based on 68 reviews Rooms
    • 3.5 based on 63 reviews Service
    • 3.5 based on 68 reviews Value
    • 3.5 based on 68 reviews Cleanliness
    • 4 based on 12 reviews Pool
  • Recommended For:
    • 60% based on 69 reviews Families with young children
    • 50% based on 69 reviews Families with teenagers
    • 50% based on 69 reviews Older travelers
    • 30% based on 69 reviews An amazing honeymoon
    • 30% based on 69 reviews Pet owners

Reviews of Golden Arrow Lakeside Resort

( 1-10 of 91 )
1 of 5 stars
Tyne and Wear
Aug 17, 2008

Have just returned home to England after a 3 week stay in North America our stay at the Golden Arrow resort was meant to be the highlight of our holiday--instead it turned out to be the worst part.It would take too long to list all the negatives but the main criticisms were:Very unhelpful, off hand and brusque reception staffA suite... more

Aug 16, 2008

We checked the other reviews and chose this hotel based on reasonably favourable reviews. Some of the complaints from other reviews hold true - decor is a bit dated, the hotel facilities can be over run with families/kids, parking can be tight - we always found a spot. We enjoyed the stay - nice to be walking distance from everything.... more

Management response from
Owner-Jenn, Owner

I am so glad to hear you had a nice time during your stay with us this summer. I am glad we were able to live up to the standard you family had created for us. You are correct that the complimentary boats are certainly in high demand. We would love to have more but we have an issue with...

5 of 5 stars
Westminster, Massachusetts
Aug 10, 2008

We decided to drive up to Lake Placid at the last minute and we're pleased to find a one night stay available at The Golden Arrow. My husband and children had stayed on two previous occasions while attending hockey camp (it is very close to the ice arena). It was my first visit and I was anxious to see what... more

Aug 8, 2008

We booked this hotel after a recommendation from a previous guest. We were unsure after reading many of the reviews posted on this site but decided to try it. We booked last minute and were only able to get a "village" side view room. They should be called "parking lot" view rooms. I asked the young woman if it was... more

Management response from
Owner-Jenn, Owner

I would like to begin with a sincere apology that you felt you were not treated properly by my staff. We do our best to make sure our staff's first priority is to ensure the guest is happy. It sounds to me like you did not feel treated that way by either my Front Desk or Housekeeping staff. I will...

Aug 7, 2008

We stayed at the Golden Arrow many times before and wanted to stay in the new section that was just built. The room was very clean and nicely put together. Then bathroom which my wife checks as soon we go through the door was exceptionally clean and very nice design. The only problem we had was with air conditioner unit/heater.... more

Management response from
Owner-Jenn, Owner

Thank you for writing that favorable review. I am so glad you liked the new rooms. We are very proud of them. We were able to purchase many green items for these rooms. For example, did you know the fabric on the furniture is made from recycled plastic bottles? I sincerely apologize that my staff was not able to assist...

4 of 5 stars
indiana
Jul 25, 2008
2/2 found this review helpful

This hotel has a great location on Mirror Lake. It offers use of canoes,paddleboats and rowboats. The room was clean but could use a little fixing up, cracked tiles in bathroom, peeling wallpaper in spots. Our room was lake front and the view wonderful. I almost didn't book due to the rudeness of the receptionist when I called to inquire... more

5 of 5 stars
erie, pa
Jul 23, 2008
2/2 found this review helpful

Wow...where do I start? Ok, let's begin at the booking process via hotel's website. In the spring I booked a 2 night stay for July 15-16, and selected a lakeside room. A week before our visit to Golden Arrow, I called the hotel to confirm our reservation for a lakeside room (king bed) and asked if I could possibly get... more

4 of 5 stars
Pensylvania
Jul 20, 2008
2/2 found this review helpful

Our whole family, 6 people, stayed at the Golden Arrow Lakeside Resort from July 12 through 16, 2008. We had 2 rooms on the first floor. One was a regular double room, and the other was the Lakeside specialty room. Four of us stayed in that room. Wow, what a nice room. There were 2 double beds murphy beds and... more

Jul 18, 2008
1/1 found this review helpful

We stayed 2 nites here and loved the place.Perfect setting on the lake.Our room was connected to the Alpine Mall and 2 feet to the door of our room. Perfect for us as my husband has mobility issues.The views from our room were amazing and we watched the sun rise both mornings.The hotel set up is somewhat bizarre as it... more

Jul 13, 2008

We loved this hotel! I stayed there with my two girls of 13 and 8. We were looking for something not too luxourious but nice at the same time. With the Golden Arrow, that's exactly what we got. The rooms were comfortable, roomy and overall very clean. We asked for a room with a balcony and a lakeview and got... more

Reviews of Golden Arrow Lakeside Resort

( 1-10 of 91 )
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Golden Arrow Lakeside Resort Address

2559 Main St, (formerly Golden Arrow Hotel), Lake Placid, NY 12946