I stayed at this location for an extended weekend. I did review all of the other reviews before staying here. This location is great if you are just staying for one night and have very basic needs. Overall, I probably wouldn't stay at this particular location again: Pros: Good location off the highway, very accessible. The beds were comfortable and... more

This was my first stay at the Hilton Southwest . I found the staff to be very friendly and made me feel like a VIP upon my arrival. I was very happy and would stay again! more

Having reasonably high expectations of a Hilton property, my first glance into the lobby did not leave a positive impression as there were security guards patrolling it. The service was patchy at best as staff seemed to prefer wandering off to do their own thing to serving the guests. Ordering a drink at the bar was near impossible as there... more

We had the worst experienced from this hotel! It was bad that i couldn't wait to share this to all of u planning to visit Texas.I've been to diffrnt hotels ... and Hilton hotels, but boy to my surprise,this hotel is the worst of the worst. On the day of our check-in,i found left over candies,coins & candy wrappers in... more

Room was ok as was the price, but the hotel is REALLY noisy. On our second night the entire 2nd floor was booked for a birthday party and the music floated up the elevator shaft. I thought the music was from across the hall and it was actually 8 floors down. I complained 4 times and the front desk said... more

I travel to Houston for business at least six times a year and this was the most frightening hotel I have experienced in the area. The neighborhood is commercial/industrial and feels unsafe at night. In spite of an effort at remodeling, the age of this property shows through. The lobby and rooms smell of paint. Rooms only show a superficial... more

Very dirty! GROSS is more like it and this is after the renovation. Lousy, noisy, nasty for a Hilton. Check-in took over 1/2 hr. We didn't get what we booked but understand it is not guaranteed. Line was long and very angry customers, wanted to get to their room. The hotel messed up just about everyone reservation. We were told... more

Slap a coat of paint on the outside and call it new. Moldy shower, door security latch broken off and gone, requested a coffee packet from housekeeping twice-no response. Room service trays sat outside my room all day. Wasn't expecting to arrive back in the evening to see what was left of my breakfast staring at me! I am a... more

I stayed in this hotel while in Houston for business. It is an old hotel, many areas basically falling apart. I was 'upgraded' to the top floor, and was treated to the sounds of the elevator opening and closing and going up and down and dinging all night. I felt like I was sleeping in the elevator shaft. I tried... more