We have just returned from spending a week at the Riu Palace, 22 Sept - 29 Sept. As previous reports can confirm - excellent - hard to find any faults, location, food all first class. Hotel very clean and tidy all the saff including reception could'nt do enough for you, nothing was a problem for them. Would add one thing... more

Have just returned from a week at the Rui and wished I'd booked two. This Hotel definatley has the 'wow' factor, nothing is to much trouble for the staff and the food is excellent with every taste catered for. Will definitely return. more

This was our third stay at the Palace and as always superb!!! Staff fab food glorious and the setting lovely. This was a very relaxing holiday as always and we will be returning next year for our dose of Riu Magic. more

We moved into the Riu Palace after a less than happy stay at the Oasis Atlantic next door. The staff here couldn't have been more helpful , we were allocated a lovely room with sea view , asked if we were happy with that particular room and the checkin was extremely easy . The hotel itself is spotlessly clean ,... more

Stayed at the Riu Palace, it was wonderful, the staff couldn't do enough for you, the place was spotless & the rooms were lovely, the food was fresh & plentiful you could have the buffet or be served at your table for evening dinner. There is not a lot to do in the immediate area apart from walking around and... more

I have just enjoyed a two week stay at the Riu Palace. The service was excellent, with nothing being too much trouble. I was very pleased with our room, which I thought was spacious - two big double wardrobes with plenty coathangers so I could hang everything up and plenty of drawer space. The rooms were nicely decorated and even... more

Having stayed in the West of Funchal before, I chose the Riu Palace for our week's holiday (end of July into August) due to it's location to the East of the town, and because of the positive ratings on this site. However, I have to say that I was disappointed. Maybe I was expecting too much after such positive reviews.... more

We had an extremely pleasant stay at this hotel. we took advice from other TA posters and asked for a better room when we checked in (with a sea and pool view) The staff were very obliging and moved us with a smile. The food was good if not brilliant as sometimes decribed and the atmosphere in the restaurant very... more

Having read all of the reviews on this website I was expecting the RIU Palace to be a 5 Star Palace in a quiet part of Madeira. However, once you look past the fancy lobby and the more than cheerful staff, the hotel itself is quite ordinary. The rooms are quite small and to be fair a little tired. The... more