This is a very nice resort. Amazing views everywhere. Not impressed with the customer service at all. Will never stay here again. My room was charged with damage that we did not even do. This was charged a week after our return home. When we asked for proof of damage and we were denied any such proof by the resort.... more

I absolutely loved this resort. Staff were helpful and friendly, the resort was very lush and beautiful. Our room was on the 2nd floor of the Aloha Tower and the rooms on this floor had a much bigger lanai than the other floors. The bathroom was huge and our "Garden View" had lit tiki torches to look at at night.... more

So, my husband and I decided to book here because of the kitchen since we were taking along 3 young kids. I had requested a one bedroom no loft, b/c our kids sleep early. Upon arrival, we found that the room had a huge open wall between the living room and bedroom with no partition. B/c no other one bedroom... more

I had booked this hotel in Nov. '07 for a 5/20 - 5/29/08 stay. I had booked an ocean view room. Upon arrival, we we given a room on the 6th floor on the highway side of the tower. It was extremely noisy with minimal ocean view (certainly not like the pictures advertised). We were willing to move to another... more

Very comfortable studio condo accommodations with a large patio and kitchen. We were worried about staying here because you never really know what you are getting with a condo, but the unit was clean, spacious and comfortable and it was great to have a kitchen to save some $$ on food. New pools were great and a free shuttle stops... more

This was our 2nd trip to Maui. The 1st time our daughter-in-law made all the arrangements. But because our Son and his wife asked us to accompany them we went with their selections. This trip we took our friemds with us and I did all the reservations and I could not have done better. I found Napil Bay #116 on... more

I just want to say that my first impression of my condominium at KV was not great; however, my stay was fantastic. I don't think I could have had a better stay with my family (4) and my parents (elderly) than I did. The beach in front of the villas is beautiful and we got up every morning just to... more

This was our first time to Maui and we did not know much about MKV before we arrived. We loved the place right from the get go. We liked that the hotel was nice and clean but not to fancy or pretentious . Our studio unit was very clean and comfortable and the lanai opened out onto a gorgeous grassy... more

This was our first trip to Maui, though we went with other family members who had been before. All of us found nothing but perfection with the Kaanapali Villas. The rooms were huge, clean, and well cared for. The staff was excellent and the property was second to none for beauty, convenience, and location. Right on a gorgeous beach, yet... more