We just got back from San Francisco - got an amazing deal on Hotels.com for the Fairmont, though after calling the website to make sure we had 2 beds (we have 2 small daughters) they still only booked a one-bed room. I found that out when we called on the way up to confirm our reservation. The hotel's answer was... more

I really enjoyed this hotel. I travel a great deal. We had to go to a conference in June. My wife got a great deal (rare to get) on the internet. It is a outstanding atmosphere, wonderful breakfast buffett, and top notch service. You really get spoiled. It is a very good location close to China town and a short... more

Stayed at the Fairmont 2 nights. Was upgraded to a Signature room from a Fairmont room because of a slight mixup with the reservations. Because of the mixup, the front desk directed us to the lounge where we received a complimentary drink. That doesn't sound like much but my drink was a good glass of Cabernet at $18.00 a glass... more

There is a reason why this hotel is the flagship property of the Fairmont Hotel chain. The moment you walk into the lobby, you are transported to what hotels were like in the past. Positively sumptuous. We stayed on the 7th floor of the tower, and we had no complaints whatsoever. From our room, we were able to see the... more

Arrived at Fairmont around 3pm to have our car door opened and luggage immediately taken off us by the bell boy as we were shown into the vast and brightly decorated lobby. There were plenty of relaxing and comfortable chairs, sofas and seats positioned conveiently around the lobby, with lovely colourful flowers in between. Huge lights and candleabras lit up... more

I stayed in this hotel for 6 nights in June 2008. It is a beautiful hotel and with a great view from the rooms in the tower (get one here if you can). The rooms are large and well equiped, although without any in-room coffee making facilities. Staff were very helpful. The surrounding area has little to get excitied about... more

I've always been a fan of Fairmont's older, legacy hotels like the Copley in Boston and decided to try their offering in SF. Service was generally excellent at check-in and at the hotel lounge, but the concierge was unable to suggest simple offerings such as a good local lunch place outside the hotel to grab a burger & beer (was... more

Even though I'm from SF, I stayed here because the company I work for had some sort of conference...... It's an old classy hotel. Nice restaurants and bars. Close to all the shopping. The top floor has a beautiful 360 degree view. of SF The terrace restaurant/bar is great if the weather is nice. The lobby was really confusing because... more

exceptional service, one of the most comfortable beds we've ever slept in, great location, beautiful hotel--highly recommend it more