I booked over 20 rooms at this hotel for my staff and the entire staff loved the hotel with the exception of one employee. I was given an upgrade to a Jr suite and my room was amazing. The room had a small area in the front for coffee and it opened into a small living room. The living area... more

Wonderful, beautiful, hotel, centrally located within walking distance to the harbor, the Gas Lamp District, the ballpark and a short drive to Coronado Island. The service was very good but the hotel was off just a little in a number of areas. The valet and doormen were wonderful, the reception personnel professional but I"m not sure about the concierge who... more

Every Memorial Day weekend, my husband and I go to San Diego. If you want to experience excellent customer service, stay at the US Grant. The hotel is impeccable. The bed was very comfortable, the bathroom spacious. The location is fantastic. You can walk to the mall and to the many restaurants in the Gas Lamp District. The only drawback... more

First of all, the Grant is a beautiful, grand old hotel on a par with the Beverly Wilshire and the Peninsula in Los Angeles, and the Fairmont and Mark Hopkins in San Francisco. Service was excellent, as one should expect. Rooms were beautiful; bedding was top-drawer and fixtures were of the highest quality. The recent $50,000,000 renovation, however, had one... more

Our original plans were to stay at the Embassy Suites Downtown because it was fairly close to the Convention Center. There were problems with rates there, so I went to Expedia and Trip Advisor to find another hotel. I was really happy it worked out that way because the downtown location is so much better than the harbor area (very... more

This is an excellent hotel. Old-world charm in an updated setting. The location is great and the service was close to impeccable. My only complaint is that my room had almost no view. I was literally staring into another room (the hotel is U-shaped). While I was paying the conference rate, I am a GOLD SPG member and I thought... more

My husband & I wanted to go someplace special for our wedding anniversary and chose the U.S. Grant Hotel. We had toured it once before & were favorably impressed. Prior to checking in we were contacted via e-mail by the hotel to see what time our arrival would be & if our stay there was for something special. I did... more

We just returned from 2 nights at the US Grant Hotel - a lovely historic hotel, restored and refurbished elegantly. The service was fantastic and the room very comfortable. The location is good for a walk of some blocks to the waterfront and Gas Lamp area. more

Beware - If you book on the hotel's website, 100% of price is non-refundable. This would be OK, I guess, but when we called to ask for consideration 2 hours after booking (we have an emergency) hotel staff were unbelievably rude, condescending, and practically hung up on us. We are polite people. We are still reeling from the treatment. There... more