The Embassy Suites were very convenient to the Convention Center. The staff members were not as professional as I am used to but they were not rude. The room was okay. The best thing about the hotel was the breakfast. They offer a FREE breakfast. The omelets were FANTASTIC. more

I stayed at this hotel about 4-5 years ago and had a great experience, so this time around I didn't think twice about booking this hotel. Although not a bad stay, it wasn't great! The hotel itself is in decent shape. Our patio door handle kept falling off, but oh well. It was the poor service that I was surprised... more

Found and booked this room on Resideo.com -- attending the wedding of a friend and our friends were staying here. The hotel itself is nice, and is very spacious. Unfortunately, service is slow. We checked in Friday afternoon -- only 1 person checking folks in and out, and we waited 15 minutes. That's just too long for the money we... more

Having stayed at quite a few Embassy Suites I would rate this hotel near the bottom. While friendly the staff often appeared clueless and in short supply. The hotel showed many instances of deferred maintenance and grime. Management did not honor my Gold membership with an optimal room. The non-smoking room I had in the main buidling had evidence of... more

Staff was very accomidating considering all the problems we had. We arrived and were not told about some additional per person charges for the guests, the staff was nice enough to waive the fees. We checked into our suite and went our for dinner to a little place one block away. We should have gone to Emeril's, but we decided... more

Stayed here during Mardi Gras and was quite impressed that even during such a crazy time the hotel staff were attentive to both guest needs and hotel safety. The suites in the Loft property are superb with the sleeping area separated from the living room. Our room had a small refrigerator, microwave, and coffee maker. We ordered room service once... more

We randomly chose this hotel after a poor stay at a different hotel and were extremely surprised & impressed. The check in clerk was extremely helpful and courteous and accommodated our request for a quiet room. I'm not sure what the rooms in the main hotel are like but we got a room in the Loft section and it was... more

don't believe the 2004 posting as how this hotel is... the staff was very friendly and the rooms were neat, clean and very comfortable. I spent almost a week living in this hotel because of a trade show and i couldn't have been happier. the hotel's valet service was also very accommodating. the breakfast made to order every morning was... more

This was actually our second stay at the Embassy Suites in New Orleans. Our first stay was fine, nothing to rave about. We had been in another hotel the previous night and decided to stay one more night, called the Embassy Suites b/c I wanted a bit of space from the kids! This time we ended up in room 213... more