We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
Free Newsletter

Interested in Parc St. Charles and New Orleans?

We'll send you updates with the latest deals, reviews and articles for Parc St. Charles and New Orleans each week.

Parc St. Charles

500 St. Charles Avenue (formerly "Best Western") New Orleans, LA 70130
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Contemporary Hotel with all-glass facade situated overlooking Lafayette Square on historic St.Charles Avenue streetcar line.
Check Rates and Availability: $153 Avg. Price
mm/dd/yyyy mm/dd/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.

TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 2.5 of 5 stars Based on 86 traveler reviews
  • What to Expect:
    • 2.5 based on 48 reviews Rooms
    • 3 based on 45 reviews Service
    • 2.5 based on 48 reviews Value
    • 2.5 based on 47 reviews Cleanliness
    • 4 based on 9 reviews Pool

Reviews of Parc St. Charles

( 1-10 of 86 )
3 of 5 stars
new jersey
Aug 21, 2008

would definatly stay at this hotel again. It was a good value for the money. Yes it needs some work to it but to rest your head at night it was just fine. Our safe in our room didn't work so they deducted the price each night for that, the pool wasn't working either but would never have had time... more

Management response from
arthurmarion, Front Office Manager

On behalf of the Parc St. Charles we would like to thank you for your review, we're certainly glad that you will give us another try, this property is currently being updated as posted at the front desk. We value each of our guest and thank you for understanding while this is being done.

Jul 21, 2008

Larry Williams was very rude and condescending to me. I asked him questions that I guess he did not want to answer. He was very aggravated with me asking questions about the charges and the safe fee. He acted like my money was not even good enough to answer my dumb questions. I will never recommend any of the State... more

Management response from
arthurmarion, Front Office Manager:

Thank you for bringing this to our attention it is not in Larry Williams' character to be condescending and rude. We try to accommodate each of our guest as if they were VIPs. It is very important that our guest gets treated with the utmost respect. Being on the fornt line is sometimes difficult, but perception plays a major part...

1 of 5 stars
Mobile, AL
Jul 21, 2008

This property needs to be updated most severely. It is old and outdated. The rooms are extremely small and the paint was chipping off the dresser. The ceiling area where the attic door was in the bathroom appeared to have mold around the edges and the final straw was when we went to lie down for the night the bed... more

Management response from
arthurmarion, Front Office Manager

Firstly, we would like to apologize for the experience you encountered during your last stay. Although it is posted at the front desk that renovations are currently in process. Guest satisfaction is the utmost importance and we strive to accommodate each guest to the best of our ability. It is our hope that you will give us, yet another opportunity...

5 of 5 stars
Needham MA
Jun 18, 2008

The Parc St. Charles is in a great location just 2 blocks from Bourbon St and provides well equipped rooms at a good price. This is my second stay at the hotel and I will return. The front office manager L isa, is responsive to any questions or needs that arise. more

Management response from
arthurmarion, Front Office Manager

My name is Lisa, Front Office Manager for the Parc St. Charles Hotel. I would like to thank you personally for your wonderful review, we work hard , and when it is noticed and appreciated by our guest we know that our job was well done. Please come again!

May 7, 2008
1/1 found this review helpful

Let me start by saying that this place is a major disaster! I reserved with a confirmation $$$ amount for one thing and by the end of the trip with all the taxes etc the bill over $120 more than confirmed. From the minute of arrival thru check out; the experience was terrible. The front desk staff was totally lost,... more

Management response from
arthurmarion, Front Office Mgr.

On behalf of the Parc St. Charles Hotel we sincerely apologize for all of the discrepancies you encountered while staying with us Jazz Fest weekend. If ever you are in New Orleans again and it is not a big event weekend, please feel free to give us a call and we would be happy to offer you a complimentary one...

May 1, 2008
5/5 found this review helpful

If outter space was the Parc St. Charles and craters were cigarette burns, the room's carpet would be the surface of the moon. The air conditioner sounded like a 747 taking off and cooled the room to the approximate temperature of a cloudy day on Mercury. The nightstand was full of little pieces of left-over marijuana. And if you're away... more

Management response from
arthurmarion, Front Office Mgr.

On behalf the Parc St. Charles Hotel we would like to sincerely apologize for your stay with us; however it is posted at the front desk upon check in that we are under renovation, the instruction for the shower is posted as well. We wish you would have spoken with someone at the front desk regarding the rest of you...

Mar 21, 2008
5/5 found this review helpful

My stay at the Parc St. Charles started rocky and ended with them owing me stars by the end of my trip! Is it possible to give a negative rating to the hotel? Like -3? When my friends and I arrived at the Parc St. Charles, the staff was friendly, but disorganized. They weren't sure which rooms were available, but... more

4 of 5 stars
San Antonio
Mar 11, 2008
1/1 found this review helpful

My husband and I booked a king-sized smoking room for 2 nights at the end of February, travelling from San Antonio. On arriving, we pulled up to the main entrance of the hotel, handed the car keys to the front desk to be valet parked (at a secure indoor garage a few blocks away) and went up to our room.... more

Management response from
arthurmarion, Front Office Mgr.

On behalf of the Parc St. Charles staff we would like to thank you for you positive feed back, words of encouragement is always nice. We look forward to your return to New Orleans and most importantly the Parc St. Charles.

5 of 5 stars
beaufort, south carolina
Feb 9, 2008
1/2 found this review helpful

my family stayed at this hotel duriing mardi gras. it is very close to everything including the french quarter, riverwalk, jackson brewery and canal street. the staff was very friendly and made every effort to make make us happy. there was a glitch with our double beds room when we arrived, se lisa upgraded us to a suite on the... more

Management response from
arthurmarion, Front Office Mgr.

Thank you, comments such as these makes this job worth while, you made us smile.

1 of 5 stars
Atlanta
Feb 7, 2008
1/2 found this review helpful

I booked this room for a friend and myself on the internet it was suppose to be a double bed for 2 men instead we got a queen bed , I was told sorry but that was the only room available, so instead of trying to find another room in town we settled for it because it was Mardi Gras... more

Reviews of Parc St. Charles

( 1-10 of 86 )
Travelers Who Viewed This Property Also Viewed
Location: New Orleans, LA
$158*
Check Rates
Location: New Orleans, LA
$149*
Check Rates
Location: New Orleans, LA
$155*
Check Rates
*Average price
Write Your Own Hotel Review
Been to Parc St. Charles? Share your experiences!

Do You Own Parc St. Charles?

Parc St. Charles Address

500 St. Charles Avenue, (formerly "Best Western"), New Orleans, LA 70130