I was upgraded to a complimentary stay @ the Crowne Plaza by a sympathetic Delta agent during a combined mess of delayed flights due to mechanical problems and weather. The hotel, overall: clean, elegant, and comfortable. The staff: responsive, professional, and friendly. The bar: fully stocked and welcoming. It was open until midnight on Sunday night, with an expanded menu... more

We were delayed overnight at the Atlanta airport, so showed up here at 1:30 am with a large group of people in the same situation. The check-in took a long time due to them overbooking people with airline vouchers, but they were great to us even before we got into a room. The bartender brought us free snacks and the... more

We were traveling with another couple and our flights left Atlanta about six hours apart. We had the car rental and the early flight. We didn't want to leave the other couple stranded in a hotel all day. We found the Crown Plaza at a great rate on line plus they offered shuttles to the airport and shuttles to access... more

This hotel has in fact been renovated but overall it still lacks the feel of a newer hotel. The rooms have great new beds but rooms come with only two doubles or a king but not two queens. The hotel is completely smoke-free, which is great. It is conveniently located right off I-85. The airport shuttle runs every 15 minutes... more

I was expecting another typical airport property, but they have recently completed hotel remodeling at this hotel. The rooms were spacious and very well appointed. I usually try to stay at Crowne Plaza as this is my hotel product of choice. The rooms are very nice with the typical sleep program (bag of sleep amenities) a sleep CD to put... more

It sounds like many of the older reviews were written when this hotel was in the midst of being renovated. Renovations are now complete (or nearly so -- there was a board in the lobby showing the changes being made), and the hotel is GREAT. No complaints at all. Very very clean rooms. Beds were comfortable with soft pillows, clean... more

Stayed for one night to be near the Atlanta Airport. The carpet was filthy - bad stains - needed to be cleaned. The bedspread had black marks on it and the top sheet had a red smear near the edge. We ordered room service and the staff member simply handed over the tray of food without the cart! There was... more

Very little in the vicinity in terms of restaurants etc but close to the airport. Previous occupant ordered room service and the dirty tray stayed outside my door for hours after I checked in. Pros = Very nice, comfortable bed. Well above average from other hotels I've stayed of similar value. Large room. Good quality shampoo, towels, etc. Cons =... more

Location is very close to airport but far from anything else. Not a great selection of restaurants or activities in the vicinity. It is used a lot by Delta Airline employees traveling through and military personnel. The hotel is average, clean and the employees are very good at catering to your needs that seems to be the best part of... more