My wife and I started going to Jamaica 15 years ago and the first resort we went to was JamaicaJamaica which is now Breezes Runaway Bay. In the past 15 years we have been back to Jamaica over 50 times and over 30 times to Breezes Runaway Bay. Having stayed at most of the other all-inclusive resorts on the island we now make most of our visits to Breezes Runaway Bay.

Why Jamaica, and why Breezes? From day one in Jamaica, my wife and I fell in love with the people, their culture and their way of life. The Jamaicans are the nicest most beautiful people that we have ever met in all the places we’ve been in the world. That is why they are voted, year in and year out, by Caribbean Travel & Life Magazine, as the friendliest people in the Caribbean.

We love Breezes Runaway Bay because it has everything that my wife and I are looking for in a resort. First of all, the food is always magnificent and the drinks are the best on the island. We are both very avid golfers and Breezes Runaway Bay has one of the best championship golf courses in the Caribbean, which is right across the street from the resort. We also love to snorkel and Breezes Runaway Bay is one of the few resorts in the Caribbean that has a coral reef that you can swim to right off the beach. The last thing to mention about the resort is that the beach is the nicest that we’ve been to anywhere in the world!

We now plan trips to Breezes Runaway Bay 3 to 4 times a year. The people at Breezes Runaway Bay have become like family to us and we spend most of our birthdays, anniversaries and holidays at the resort. We also have had a countless number of family and friends traveling with us to Breezes Runaway Bay and they have loved the resort and returned as well. This is why my wife and I consider Breezes Runaway Bay to be our “Home Away from Home”.

One last thing, a special thank you to Sandra, the Guest Relations Manager, who makes everything at the resort run smoothly. She is a doll!

Mark & Jennifer Tompkins

We went to the property to do a site tour for our future wedding. We had to initiate greeting the staff with good morning or good evening and didn’t feel that the staff was happy to be working there. Sandra, the customer relations rep was over the top excited about her job and had outstanding customer service with a pretty smile. We had a good time relaxing for our stay, but decided that the resort was not up to par for our wedding and the ambiance that we were going for. The food was ok, we have had MUCH better at all inclusive places. Chocolate cake and other items had no taste or was just bland. It had nothing to do with persons with food issues such as diabetes or the like. If I were blind folded, more than likely I would not have been able to identify most foods with my taste buds because it was bland. The entertainment was nice each night, and the cheap drinks were ok. In one of my Bob Marley drinks, I sucked up a rock in my straw and thought it was a piece of ice...NOT. For two mornings straight, we had no wash cloths which had me badgering house keeping constantly. I was told they ran out each time. That turned me off so bad. We had a big water bug in our room and the room safe happened to be broke...(blank stare). We went to the gym to work out and I have never in my life time seen older equipment. It left our hands smelling very molding/musty and rust was on the strength training machines. We had to make do, but going back to the room with no wash cloths set me off. We really enjoyed the couples massage though!!!

Okay, let me preface my review by stating what a few travellers have stated in earlier reviews: "your experience is what you make of it and just like you would in the states (even if you are paying your money) you should always treat people like you want to be treated, because "attitude will always beget attitude" Now with that out of the way I will break my trip down into the stages of our Journey. OOh and by the way we had a group of 10 people stay at breezes for my wedding and had 70 other guest who stayed at other locations.

Flight: we did the a charter out of St. Louis and those are always entertaining to say the least.

Airport Arrival: The Immigration experience in Jamaica can go either way, sometimes they're pleasant and other times they just seem to be going through the motions. Customs is not bad either, again, you should treat them like you would the custom agents in the U.S (with respect) I some ppl (mainly American's) getting major attitiudes when the Jamaican custom agents asked to search their bags. We were greated in the Breezes lounge by pleasantries and cool redstripes :).

Bus trip: I have heard many complaints about the driving and all these other traumatic experiences. The bus ride took us 1hr and 35 mins with traffic. Our bus driver was pleasant and careful and was willing to answer any question that was asked.

Resort Arrival: We were greated at the entrace by the bellhops, the most memorable being Oliver. He handle our items with care and directed us to the check-in counter.
*Customer Service: SANDRA HOLNESS is the customer service manager and I tell you what, I have never in my life met someone as pleasant and sincere as Sandra. She gave us cool towels to wipe our faces even on the day that we were leaving. She Memorized the name of everyone in our party by the first day, and never walked by without saying "hi". I honestyly believe that she has never had a bad day, she is jut always pleasant. The front office staff as well were very cordial, even in situations that I myself would have blown a fuse in.

Food: I loved the food we ate at pastafari for our wedding rehersal dinner and everyone raved about how enticing the food was. The food at the other spots was also scrumptious. I have heard people complaining about the quality of the meal and what not, but I have yet to meet someone who has the ability to cook chicken 10 different ways and these folkes can cook their buns off. In addition to that someone had mentioned being hungry after hours, not quite sure how this happened seeing as there is a midnight buffet. The liquor was also great, they mixed the drinks strong and never hesitated to give us what we asked for.

Room: Our room was upgraded to the ocean view suite with a plunge pool and this was phenomenal. Our friends had regular rooms and enjoyed them just the same. Maid service was prompt and they did a thorough job.
* The facilites: All of our guest thought that the facilities were way above par and we had seasoned travellers to newbies in our group. There are ground keepers every where, I promise you I saw one pick up a leaf that was out of place :).

Wedding: We were so blessed to have had the BEST WEDDING PLANNER that I have ever encountered. KEISHA RICHARDS is phenomenal at her job and even b4 we got to Jamaica she was in constant communication with us. She is very reassuring and knows her stuff, in addition to this she has a very supportive staff. Because of the vision that we had for our wedding we were refered to another wedding planner by Keisha (MS.CLARKE from Touch of Spring Bridal Center) to help us with the theme and decorations that we had in mind. My pictures will say a thousand words and more, Ms. Clarke and Keisha are true professionals and combined they made our wedding day one that we will never forget.

Overall our stay at Breezes Runaway Bay was more than we had anticipated; the people, the food, the service made it all worth our while. OOOh on a side note, I've heard some ppl say in earlier post that if you tip them that you get better service. THATS A LIE, I left $10 on the bed for the maid one day only to return and see it neatly tucked under the lamp. I asked her the following morning why she didn't take the tip and she politely responded, "you can leave me a tip at the desk when you check out". Prior to us atempting to leave that tip our service was phenomenal and after the fact it was just as stellar. The same thing goes for the bartenders, our drinks were just as loaded b4 and after we attempted to tip them.

Sorry for the long epistle I just didn't want to leave anything out. Feel free to contact me if you have questions. And remeber, its your vacations so "relax mon".

If your are looking for a good resort on a couple basis and are not interest in first class service and food, this is your hotel. Great place, recent refurbished and outstanding beach.
Be careful with food and service, much bellow average first class resort. Also the hotel profile is just for honeymoon and couples.