I'll preface this review by stating we're Platinum Priorty Club Members, but I think this would have been a good choice regardless.
Check-in was flawless. The bilingual staff was very helpful and accomodating. Free breakfast and drink coupons were provided on account of our Priority Club status. Our room was nothing fancy, but it overlooked the Caribbean. Couldn't ask for more than that! Watched a picture-perfect sunset from our balcony.
The double beds were a little small for us, and just ok from a comfort standpoint. The bathroom functioned as it should, and the amenities were standard Holiday Inn issue. The towels were not so great. Like drying off with sandpaper. These could use improvement!
We took advantage of the very neat and clean pool area. The water was cool, but extremely clean and otherwise pleasant. There were not many people around, so you could really relax. It's probably not always like that, but on our two days here, it was. One complaint - the lounge chairs were a little stained, like yours probably get at home. I think it's probably time to replace some of them.
The continental breakfast in the Club Room in the mornings consisted of fresh fruit, cereal, breads, coffee/tea and juice. It was all very nice, and the attendant was a sweetheart. I enjoyed reading the complimentary Enlish-language Puerto Rican newspaper while having my coffee.
I don't gamble, so I can't really comment on the casino area here. Parking is plentiful and free. We took all our other meals in town, so we didn't try the on-site restaurant.
Overall, I think this was a good choice for us on our trip to Ponce. This hotel is on the western edge of the city (quite easy to find), not downtown, but it is only a short drive to get there. If you don't have a car here, I am not sure what you would do.
The hotel could probably stand some updating in terms the physical plant, but not so much that it would put me off staying here again. We really liked the friendly staff and the pool!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway
I selected this hotel as a top choice for:
Beach / Sun, Museums / Cultural / Historical sites