This hotel is very convenient for a night between flights, but did not strike us as extraordinary.
We arrived very tired with our daughter but were not offered any help with the luggage. As a sideline, luggage trolleys have to be left in the luggage area of the airport, but there are porters to take you to the hotel. On the way back, we had to tip a hotel porter to take the luggage across the bridge to the airport, then another one to take us to check-in. Still, the location is very convenient.

The hotel room was very clean and modern. I was just a bit puzzled to find an ironing board, television etc but no hair dryer.

So to summarise, the hotel is very convenient and the rooms are clean and fine, but it's as impersonal as any big hotel and does not leave a lasting impression.

The only benefit of this hotel was the location, just a pedestrian bridge away from the airport. A great thing when you are flying over 20 hours from India to get there.

The room was ok, clean sheets, clean carpet, etc. but NO tea /coffee making facilities in the room. What's that about? There was a nice big tub in the bathroom, and some nice bath gel, but no stopper in the tub, so how do u fill it up? TV channels were ok, but the retracting doors of the TV cabinet did not retract enough, and i kept banging into them, scraping quite a bit of skin off my shoulders. Ouch! Laundry was good, but the claimed same day service is only accurate if you live 48 hour days.

Room Service was efficient. I ordered a Burger at 2 am one night. It arrived in 15 minutes, fresh, hot, and juicy.

Coffee Shop food was ok. Breakfast spread was adequate.

The nearby Angus restaurant, however, was a must try. Excellent food, nice ambience, and some very beautiful waitresses to boot!

This could be a fine hotel--it's modern, the rooms are nice and well maintained, the Bistro restaurant we ate at was satisfactory. However, the staff seem to have their minds fixed solely on getting tips...while providing terrible service. We were ignored, then hassled, then lied to by the doormen and pestered by the waiters.

The worst thing was when we pulled up in our rental car, we wanted to unload the luggage, check in, and then return the car to Hertz. The lead bellman tried to get us to hire his friend to return the car, at first saying it was a very difficult route to the car return, then saying he was unable to give us directions when we said we preferred to return it ourselves. First he said we couldn't leave our car in front of the hotel while we checked in (a matter of 10 minutes), then suggested we could if we tipped him appropriately for his trouble in "watching our car" as it sat in the driveway of the hotel. We did return the car ourselves, but no thanks to help from the hotel.

A different bellboy in the lobby apparently got even with us for declining his help with our luggage (which was all on wheels) by misdirecting us to the elevators.

But at least it's right at the airport, so we could skip the expensive hotel breakfast and have a fairly good inexpensive meal at the terminal a very short walk away. Our room was pleasant, quiet, and comfortable. Fortunately we had arranged a wake-up call, as there was a momentary power outage during the night that reset the electric alarm clock.

This is a 4-diamond property in the AAA standard. Personally I would give it a 4-star rating as well. This hotel is connected to the airport terminal through a bridge near Exit #4. At-airport-check-in is possible and the bellman would carry the suitcases to your room. The hotel has been completely renovated with beautiful and spacious rooms and restaurants. Very comfortable beds. It has everything you would expect from a medium-high end hotel. There’s a mini-bar/fridge in room, but no coffee maker. The fitness center is big, but the pool is really too shallow like a Jacuzzi. The hotel doesn’t provide bottled water because they claim their water is safe from the tap. The only major problem I had is the remote control and TV. They didn’t seem to connect too well. The foreign (satellite) channels suffer frequently reception problem. Seems like the airplane landing and take off affect the reception.

I requested for a room facing the airport since I enjoy plane spotting. However the first room I got (3131) is facing the car park building which means I couldn’t open my curtains. The front desk then changed to change my room to 2 floors up (5128), which I get a better view of the runway. The alarm clock was missing in the second room, but I didn’t bother to ask for one. The biggest advantage for staying at the airport hotel was that you could drop by the 7-11, food court, or internet café at the terminal when you have nothing to do at night. The only reason I stayed at this hotel is because my company paid for it. I’m glad I wasn’t staying at the Hilton’s given the reviews for it. Though, it is not very convenient to go Downtown if you don’t have a driver. It takes about 45 minutes to get to Downtown by metro; 90miins return.

Meal Vouchers: I was allowed 318 pesos for breakfast and dinner each day. The Breakfast BUFFET very good for only 95 pesos. Just the fresh-cut fruits alone you get like 8 choices. Dinner is served until 1am. You can get an 8oz. New York steak for 198 pesos or full size sandwich + full size pasta at the same price.

(welcome to also see my trip report of the city)