My wife and I just returned from a week at the Royal Sands, May 17-24. My parents are owners and they go for 2 weeks every year before and after Memorial Day. This is the second time my wife and I have gone with them for one of their weeks.
The Good:
1. The entire resort is always super clean.
2. It wasn't very crowded, I guess times are a little slow, so the pool was a little quieter and beach a little less crowded.
3. My folks unit is on the top floor of "phase 2" which I like much better then phase 1 because it is much quiter and in my opinion the phase 1 side gets more people who don't know how to relax.
4. Also the poolside bar and grill at phase 2 actually has tables and waiters which is nice to eat on a plate and get waited on. On the phase 1 side they serve you everything in styrofoam containers.
5. Our maid came everyday and was very nice, I didn't have any problems with that at all.
The Bad:
1. Yes the beds are still rock hard, but they will put a foam egg crate on your mattress which makes everything fine. My wife who was 24 weeks pregnant when we were there slept fine also.
2. Yes the televisions are small. I agree with one of the other reviewers where I'm not on vacation to watch tv but I do like something bigger then a small 18 inch tv. At least they do have DVD players.
3. Not much has been updated, but I don't necessarily think anything really needs updating, our room always looks fine to me.
On the beach vendors who are walking the beach, they didn't seem to be any more a pain in the rear this year then any other time I've been to Cancun. The only problem is that beach is getting smaller with a lot of sand washing away. So I don't think that they are walking closer to people because they are more aggressive, I just think the beach real estate is getting pinched and we're running out of space. I've stayed at the Marriott Casa Magna also in Cancun but they don't have any more sand there either. But the rocks on the beach were a bummer because it makes walking the beach so much more difficult.
The usual restaurants were great as always: Captain's Cove, Lorizillos, but our great new find was "Thai" at La Isla. It was fantastic.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles
I selected this hotel as a top choice for:
Beach / Sun, Great food / Wine, Shopping