The Paraiso is truely a hidden gem on the Mayan Riviera! My husband and I spent a week there for our 10th wedding anniversary and it was everything we had been looking for. The rooms are enormous, impeccably decorated and very clean. The staff is super attentive and the food at all 4 restaurants was delicious. The beach is beautiful and groomed every morning. The pools are wonderful (try the salt water pool, warm and has jets everywhere!) and the double sun beds very comfy. The gym was always empty and very clean and the early morning yoga classes on the dock were terrific. The Paraiso is the last of it's kind on a coast line littered with enormous 500 room hotels. It's lay out parallel to the beach is also a plus so that every room has an ocean view. Most new hotels down there are being bulit perpendicular to the ocean so there is no view. You will not be disappointed if you stay here...it is a little slice of heaven.

Just spent 5 days and 4 nights here...what can I say...it exceeded all of my expectations...the room...the view...the service...all great!

Definitely returning!

We spent four glorious nights here.

There were many delicious choices for breakfast; service outstanding. All meals eaten at the resort were absolutely delicious.

The rooms were spacious, extremely clean and contrary to other comments about the beds being hard; we did not find this a problem. Beds and linens were very, very comfortable. We've never had rooms cleaned to such perfection every day.

The staff is extremely helpful and always smiling. My husband enjoyed the cigar bar in the library; and I loved the covered comfy beds on the beach.

We have travelled extensively world wide, and found this resort to be certainly one of the best insofar as a beach destination.

We spent our one week honeymoon in the hotel in early April and it was one of the nicest experiences we have ever had.

The rooms:
Each room/suite is given a certain name and topic (ours was Durban) for its interior design. Our suite was directly at the beach with two lovely balconies. Especially the bathroom and the beautiful shower were impressive as they had arranged some plants behind it which kind of gave the feeling of having a shower in the wilderness. Rooms are big and light

Staff:
Very well trained and extremely attentative to any needs whether it is at the reception, at the pool or in one of the restaurant. There was always the feeling that somebody would be around if needed (a drink) without them being all over you.

Restaurants:
We found the Grill near the beach and the pool to be the absolute highlight, as the atmosphere is manificent, the waiters extremely friendly and personal and the food just incredibly delicious. We spent one evening in the adjacent restaurant and were not necessarily impressed the food was very good, but the room lacked a bit of atmosphere and waiters sometime needed to be reminded of orders.

The Spa:
Extremely nice with great warm saltwater (whirl)pool. Also the massage and sauna area were beautifully built and constantly cleaned.

The beach:
beautiful white sandy beach even though the water is a bit rocky at places. The beach invites for long walks which is only briefly interrupted by a nudist hotel a few 100 meters away.

Negatives:
It is difficult to find something negative about this hotel but if there is anything it is the breakfast. It is a la carte, which is alright. However, the waiters are just not up to scratch and it takes ages to get anything onto the table even though we were always there quite early and max. one other table was occupied. Once food arrived however it was excellent, but it just took this littl ebit too long even though one is on holidays and the scenery being beautiful.

We would definitively recommend this hotel as it is perfectly located from the airport, Cancun and the pyramides to allow for some trips, is beautifully designed and maintained and has the well trianed stuff to care for all your possible needs with a big variety of delicious foods.