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Hotel St. Paul: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 78 reviews
78 Reviews
5.0 of 5 stars
36
4.0 of 5 stars
25
3.0 of 5 stars
8
2.0 of 5 stars
8
1.0 of 5 stars
1
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#34 of 153 hotels in Montreal
Show Hotel DetailsHide Hotel Details
  • Hotel class: 4 of 5
  • Rooms: 120
Description: Boutique hotel housed in Beaux-Arts style building with large picture windows showcasing urban panoramas - In Old Montreal. This description is based on information provided by the hotel.
Address:
355 McGill Street
Montreal, Quebec H2Y 2E8
Canada
Check Rates: $310 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Hotel St. Paul

( 5-9 of 78 )
“Extremely Average Hotel”

Hotel St. Paul

Jan 7, 2008

Stayed at Hotel St. Paul for Christmas. Very average accomodation. The hotel totally lacks any ambience or atmosphere. My main issue with the rooms was the level of cleanliness. Whilst pouring water into the iron I spilled some water on the timber floor. I got tissues to clear it up and the tissue was black with dirt when I was done wiping up the water. As the hotel is downtown in Old Montreal and the nightlife is 15 - 20 min walk in the Catherine St / Cresent St area I would not recocomend the location to people looking for a party scene.

  • This TripAdvisor Member:
    • Liked — The Breakfast
    • Disliked — Lobby, Bar, Rooms, lack of atmosphere.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Irish_groovy_chick's Summary
Date of Stay: December 2007
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: October 20, 2006
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 3 of 5 stars Service
Would I recommend this hotel to my best friend?
no way!
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Tourists
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Great food / Wine, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $310 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Wow - I'm impressed”

Hotel St. Paul

5 of 5 stars
Burlington, Canada
Oct 27, 2007

We booked this hotel through the Montreal tourism website and got a wonderful deal. Check-in was quick and friendly. I told her this was my first time to Montreal and she quickly pulled out a map and showed
me where we were and a few points of interest.

Its the little things that get me - when we went into our room everything looked impecable and there was nice music playing. You have to use your room key to have any lights on. I thought this was an interesting energy saving idea. I took some pictures almost right away (before I had time to mess the place up too badly).

I thought the bed and the chair were both quite comfortable and fell in love with the bath tub. I had 3 nice long bathes while I was there
(stayed 2 nights). I just wanted to comment, that everything in the room (and bathroom) were spotless! Unfortunately we were awoken a little earlier than we would have liked. There is some construction near by. The first morning it didn't wake us until 9am, but the second morning they were at it at like 7:30am. It's nothing that you can hold against the hotel though.

Breakfast was nice. A wide variety of breads, cereal, cheese, fruit, and yogurt. It was a nice relaxing start to the day. We didn't use our car once while we were there. We walked to the bell centre and down through old Montreal. We took a cab to St. Catherines street for
shopping, but that's only because it was raining. We took the Metro out to the bio-dome; the metro station is a short walk from the hotel.

Overall, I was very impress with this hotel. If I return to Montreal,
I will definately consider staying here again.

  • This TripAdvisor Member:
    • Liked — Atmosphere and location
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thefranki's Summary
Date of Stay: October 2007
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: September 05, 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
A romantic getaway, Girlfriend getaway
I do not recommend this hotel for:
Young singles, Great pool scene
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Gambling / Casinos, Business meeting / Event, Great food / Wine, Shopping, Sporting event
Was this review helpful? Yes No
Management Response
PeterMontreal, Rooms Division Director/Guest Relations Director
(Management representative)
Nov 27, 2007
Dear thefranki from Burlington, Canada,

Thank you for taking the time to share your St.Paul experience with all of us.

I just want to add that what sets us apart from our competitors is our high quality well-designed product and our high level of service - and I'm very happy to read that overall you were impressed by our property and that you got to experience our personalized and professional level of service.

Please do not hesitate to contact me directly when planning to visit Montreal again, so that I may personally take care of your hotel arrangements.

Kindest Regards,

Peter
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $310 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Nice building but...”

Hotel St. Paul

Oct 12, 2007
3/4 found this review helpful

I had stayed at the St.Paul a couple of years ago and had a moderate experience. I thought that over time it may have improved so I decided to return . If anything ,it has sadly declined in service and cleanliness. I was shocked at the rude behaviour from some of the staff , the poor quality food , and the sub standard housekeeping. There is no point in detailing my experience however I suggest that when travelling to Montreal there are a number of other hotels in the area to choose from . It boggles my mind how a hotel can charge approx. $300.00 a night for a suite that has black mould around the bath tub and stains on all of the upholstery. I don't see this property doing very well in the future unless the management takes steps to improve.

  • This TripAdvisor Member:
    • Liked — location
    • Disliked — dirty hallways and rude staff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jasmine4's Summary
Date of Stay: September 2007
Traveled with: Solo traveler
Visit was for: Hobbies / interest / culture
Age group: 35-49
Member since: October 12, 2007
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 4 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 1 of 5 stars Service
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
A romantic getaway, Girlfriend getaway
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Great food / Wine, Spa
Was this review helpful? Yes No
Check Rates
Average price*: $310 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“an Elegant Surprise”

Hotel St. Paul

5 of 5 stars
Reykjavík
Sep 18, 2007
2/2 found this review helpful

After carefully considering our many options, my husband and I decided to stay at the Hotel St Paul.We were very pleasantly surprised - in every aspect. We were given the warmest reception by the doorman, and the receptionist - both were extremely polite and seemed genuinely happy. Our room was on the 6th floor facing the street - I thought it might be noisy, but it was actually very quiet.
Our room was pleasantly air conditioned when we arrived, and we both enjoyed that classical music was playing when we entered the room- it seemed very homey and welcoming,especially in such a minimalist themed hotel. The room design was calming and beautiful, and the giant bath tub was a real treat.
We enjoyed the morning breakfasts very much - compared to other buffets, this had so much class and seemed refined.People were encouraged to relax and read the paper, to take a seat on the cozy velvet sofas and just spend time enjoying the morning.The waiting staff were quick and professional.

We couldn't have been happier about the location, and walked to many tourist sights such as the Cathedral,the docks,through the Old city and to the Market Bonsecours, having no trouble finding our way back. The restaurants in the surrounding area (Old Montreal) were many, and we especially enjoyed a nearby charcutterie, and crepes at a dessert shop.I was actually shocked at the friendliness of all we encountered during our visit - I had heard rumours of unfriendliness in the locals, and must say it is absolutely false.If you go,wear a smile and expect courtesy and professionalism - that's what you will receive, and much more!

  • This TripAdvisor Member:
    • Liked — Fantastic location to Old Montreal,Elegant design,Enjoyed Hotel services
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miss_Iceland's Summary
Date of Stay: July 2007
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: September 18, 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Great food / Wine, Shopping, Concerts / Music festival
Was this review helpful? Yes No
Check Rates
Average price*: $310 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Overall good, service needs upgrading”

Hotel St. Paul

4 of 5 stars
New York City
Sep 3, 2007
1/2 found this review helpful

The good: nice room (studio suite--well designed, clean, light, comfortable, plenty of storage), great location, excellent restaurant.

The mediocre: bathroom (some nice design touches, but overall more 3 star than 4 star), housekeeping (infrequent and not helpful), the service at the restaurant (then again, pretty normal for Montreal--nice enough, but desperately inefficient), the breakfast buffet (don't like them anyway, so maybe I'm biased).

The bad: the reception staff, with one exception (sorry don't remember his name), otherwise ranging from rude to ineffective to, well, painfully slow (and unfortunately, all requests, from restaurant reservations to housekeeping, etc, go through reception).

The worst: reservation had been mysteriously canceled and only major aggressiveness and string-pulling secured a room.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pcinbk's Summary
Date of Stay: September 2007
Member since: April 10, 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
Was this review helpful? Yes No
Check Rates
Average price*: $310 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Hotel St. Paul

( 5-9 of 78 )
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Hotel St. Paul Address

355 McGill Street, Montreal, Quebec H2Y 2E8, Canada