Wow! We loved Hotel Nelligan. We stayed for three nights last week and had a wonderful time.
The welcome for our late night arrival was warm and very efficient. I've never had a faster check-in.
Our room was beautiful with the exposed brick and warm decor. Soft music was playing, and chocolates and water were left for turndown service. We requested a room with two double beds (there were 3 of us), and I was very pleasantly surprised by the spaciousness of the room. I had imagined it would be cramped, but quite the contrary. The bathroom as well was very roomy.
The mini-bar was very well stocked, with good quality beverages, reasonable prices, and as a prior reviewer noted, large bottles. There were lots of pillows for the beds, a beautiful full size desk, a mini-stereo, bathrobes, slippers, nice toiletries, a full size good quality blow-dryer, an ironing board, safe, and even an umbrella! I loved the bed and the warm fluffy duvet.
As another reviewer mentioned, I was surprised how quiet the room was. It was often quite lively out on the street or in the hotel in the evening...our room overlooked the street and was on top of the hotel bar. But inside our room, it was completely quiet. Amazing.
In the morning, I was happy to see the National Post - Canada's true national paper :) outside our door. There were some lesser papers downstairs!
Breakfast was lovely. Fabulous coffee, muesli, all-bran, some other cereal, orange & grapefruit juice, plain yogourt, cottage cheese, gigantic bowl of fresh fruit, hard boiled eggs, mini muffins, croissants, bagels, and bread...all served in the cozy, elegant, spacious,and peaceful surroundings of the atrium. Such a beautiful and relaxing space.
The front desk people were unfailingly helpful, giving us maps, directions, suggestions. We were going to visit the InfoTouriste office but found we had no need to.
The hotel is an easy one block away from the basilica and three blocks away from the nearest metro station. A block in the other direction takes you to the water and the promenade, and all around you are the streets, shops, and restaurants of Old Montreal.
Checkout again was effortless..with a 12 noon checkout time that we appreciated. We did not need to leave for the airport until 3:30, so the staff reserved a cab for us in advance, and held on to our bags for us.
I have only two quibbles with the hotel. One is that there was no dressing table in the room. My 18 year old daughter was with us, and we both needed to beautify ourselves at the same time. One of us would be in the bathroom - where there was no vanity, just the elegant wooden shelves, already filled with towels and toiletries, so it was hard to make room for beauty products - we had to juggle them in our hands. In the main room, there was a large full-size mirror, but no spot to set anything down, so we had to hold the products in our hands. Very awkward, and there is a perfect spot for a slim dressing table between the mirror and the closet.
The other quibble was with late night snacking. We came back to the hotel very late one night. Room service was already closed (I believe it's 11:30 all nights except Sunday, which is 10:30). This was a Saturday night, probably between 1 and 2 am. We asked at the front desk for a pizza place (we always like to try a local pizza!) and were given a place to try. We had trouble getting through - a busy night? We didn't really have any other suggestions or ideas. The depanneur down the street was already closed, and there was no vending machine, so we resorted to eating the $8.00 almonds and tiny $3.00 chocolate bars in the mini-bar. So, a suggestion to the hotel would be to install a very discreet, very elegant vending machine in an out-of-the way, even secret corner. Even the well-heeled traveler can get a late night attack of the munchies! Until that happens, I would advise other travelers to pick up their snacks ahead of time. There is a little depanneur just down the block, and a few little sandwich/deli/coffee places close by as well.
Anyway, those are just little inconveniences. Overall, we had a wonderful time in Montreal, and Hotel Nelligan had much to contribute to the pleasure of our trip. We will definitely return again.
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