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Sheraton Congress Hotel: Traveler Reviews

Sheraton Congress Hotel
Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
 4.5 of 5 stars 28 reviews
28 Reviews
5.0 of 5 stars
14
4.0 of 5 stars
8
3.0 of 5 stars
4
2.0 of 5 stars
0
1.0 of 5 stars
2
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#6 of 215 hotels in Frankfurt
Show Hotel DetailsHide Hotel Details
  • Hotel class: 3 of 5
  • Rooms: 396
Description: This centrally-located park-side business hotel has 396 rooms with modern appointments, pool, sauna, Sheraton Fitness, 2 restaurants and 13 meeting... This description is based on information provided by the hotel.
Address:
Lyoner Strasse 44-48
Frankfurt 60528
Germany
Check Rates: $253 (€174) Avg. Price
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Reviews of Sheraton Congress Hotel

( 4-8 of 28 )
“When a stay is wonderful and fabulous - blame it on the management”

Sheraton Congress Hotel

5 of 5 stars
shoepeddler
new york
May 30, 2008
0/1 found this review helpful

When one has a wonderful stay it is because the management has trained the staff as well as leading by example. The comfort level for the guest is so high at the Arabella Congress because the staff "thinks what can we do to make the guest's stay more enjoyable"
I have been staying in this hotel ever since several managers relocated here from another Starwood property in Frankfurt.
Even though the location is not as convenient as the hotel at which I was staying I am willing to come here because I do feel at home!
The staff does the best job one can expect and it is a joy to speak with a group of very interested hoteliers.

  • This TripAdvisor Member:
    • Liked — Service, Service,Service,Service,Service!
    • Disliked — I can't stay here more often.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
shoepeddler's Summary
Date of Stay: May 2008
Traveled with: Solo traveler
Visit was for: Business
Age group: 50-64
Member since: January 16, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Great food / Wine, Other
Was this review helpful? Yes No
Check Rates
Average price*: $253 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Pretty awful experience”

Sheraton Congress Hotel

1 of 5 stars
Lulu-Weston
Prescott AZ
May 28, 2008
1/2 found this review helpful

Stayed here on a business trip because colleague wanted Starwood points. Basically, the hotel is fine if you have a meeting with the business park (Nestle etc.) where it exists outside of Frankfurt proper. Other than that, STAY AWAY.
1) Had to change room after first night due to completely lame a/c. They brought a fan to my room! I thought this is a $325 room and my a/c is a fan?
2) The lobby bar/lounge service is very lazy and again, the air is STILL and very hot. Overheard other Americans saying the same thing.
3) Returned to room after a business day at 3:15pm and room had not been cleaned. I told them I would sit in the lobby while room was cleaned since I had business to attend to.
4) Hotel is approximately 20 euros by taxi from town center or popular exhibition space Messe Frankfurt. A quite expensive commute when done daily....
For a business hotel it was an overall awful experience.
Happily, moving to the Frankfurt Marriott tomorrow!

  • This TripAdvisor Member:
    • Liked — Absolutely nothing
    • Disliked — Absolutely everything
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lulu-Weston's Summary
Date of Stay: May 2008
Traveled with: Solo traveler
Visit was for: Business
Age group: 50-64
Member since: May 28, 2008
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 2 of 5 stars Business service
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: $253 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great Meeting Location”

Sheraton Congress Hotel

5 of 5 stars
viveleww
cologne
Mar 27, 2008

We had a fantastic meeting in this hotel. Staff was great, especially the Meeting Concierges and the service people. Just nothing was impossible.
Though the rooms are nothing special and the location is off center, we enjoyed our time, had excellent food and great get togethers at the newly renovated lobby bar.
Jogging in the park or swimming in the big hotel pool were a welcome change after the meetings.
Would recommend it any time!

  • This TripAdvisor Member:
    • Liked — Meeting facilities
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
viveleww's Summary
Date of Stay: September 2007
Traveled with: Business colleagues
Visit was for: Business
Age group: 35-49
Member since: March 27, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Older travelers, Pet owners, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: $253 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“hotelguest”

Sheraton Congress Hotel

5 of 5 stars
BerlinHotelguest
Berlin
Feb 27, 2008
0/1 found this review helpful

Great hotel, great location. Near airport (10min.); near fair (shutlte bus for 6.- Euro). Direct connection by tram to the old city.
Rooms furnishing OK, but nothing special. Great view (had a room with balcony on the executive floor). In room coffee maker, 2 bottles comp water, bathrobe.
Friendly staff and great breakfast buffet.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BerlinHotelguest's Summary
Date of Stay: February 2008
Member since: February 27, 2008
Was this review helpful? Yes No
Check Rates
Average price*: $253 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Fine hotel, no complaints”

Sheraton Congress Hotel

4 of 5 stars
sean_e78
Dublin
Feb 15, 2008

I stayed there for 2 nights with my fiance and have no complaints at all. The staff was very friendly and polite.

We stayed in a executive room which was well equipped and also clean. The breakfast was very good. We had no complaints at all. The location is great, and near to all major shopping facilities in downtown Frankfurt.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sean_e78's Summary
Date of Stay: October 2006
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: August 29, 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, Girlfriend getaway, People with disabilities, Older travelers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Business meeting / Event, Great food / Wine, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $253 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
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Reviews of Sheraton Congress Hotel

( 4-8 of 28 )
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Sheraton Congress Hotel Also Known As

Address: Lyoner Strasse 44-48, Frankfurt 60528, Germany