This is a great sheraton property. It is very centrally located and the rooms are great. The fitout is exceptionally good and the views (over the park) are very nice. The rooms are exceptionally clean and all the common areas are bright clean and well maintained. The hotel is in a great downtown location and are very close to the harbour. The staff are excellent and i could not fault any aspect of our stay. I would also mention that the facilities are (as you would expect) limited because of the downtown location but this did not limit my stay in any way.

Love this place and the staff!
When in Sydney doing business, or taking my family for a well deserved break, we are always treated especially nice.
I have stayed here on many occasion over the years and have always felt like so welcome, my only gripe is they have closed the walkway through to David Jones...not happy...now I have to cart all my shopping back by myself!
To all the staff keep up the good work & love the breakie buffet.

I stayed here for three weeks, which is a long time for any hotel. While the staff were generally fantastic, very friendly, the hotel really needs a bit of a refresh, I was staying on an executive floor and the rooms, while very spacious, really aren't up to the standard of a hotel which charges $400 a day, and then throws additional charges on for the internet ($30 per day), to use the gym ($15 per day), etc. Other things were really up to scratch, the selection of in room TV and the room service menu were also very limited. On the plus side, the hotel does have a great location.

We stayed for one night over the long weekend and had a good experience. We also arrived early, and they tried to get us straight into the room but unfortunately it was unavailable (we hadn't expected it to be available!) But they checked us in, took our bags, and when we came back after hours of sightseeing we picked up our key and our bags were in our room - all very easy.

The room was nicely fitted out, hotel lobby was very impressive, serivce across the board was good and helpful. Hotel is also in a great location.

Only minor downside was drinks in the Level 1 bar on the Sunday night - I just dont think they had anticipated the crowds on a Sunday night of a long weekend, and they were woefully understaffed, which led to the staff being stressed, spilling drinks because they were trying to rush, etc. But it was understanable! The drink prices were extortionist, but that is what you get in a hotel bar.

We booked direct on the hotel website for $250, and I thought it was good value.