We awoke to a 2 inch cock roach over our bed on the ceiling. Because of a problem with check in I received a free breakfast, but when I went to eat breakfast, the food buffet was covered wtih flies. When I told the restaurant manager of the flies (and showed her), she said she could do nothing because the restaurant manager was not in. Five phone calls to the hotel general manager, Ken Buksa where not returned but he did write the following in a letter he would not do anything about the bugs because I complained during check in and received a free breakfast (the same one covered with flies that made me sick).

Am I am have been a Gold to Platnum member with Starwood for 20 years. This was the most disgusting of all Starwood hotels.

I recommend Motel 6 over this cockroach hotel.

My neice and I stayed for two days while visiting Disneyland. The rooms are very large and the beds are so comfortable,had the best nights sleep ever. We had no problems with noise as other reviews had written, our room was very quiet. The only complaint I have ( and not the hotel's fault) is there are no resturants near by, you have to either eat at the hotel (very expensive) or wait until the shuttle drops you off and walk accross the street to eat. Overall we had a great stay, rooms are very clean and the hotel lobby is beautiful. Shuttle service is great also.

Before booking this I had read mixed reviews but I'm so glad we booked this as it was excellent!

We travelled with some friends and when we arrived our Travel Agent had only booked 1 room but the hotel staff were great & found us another room across the hall from us straight away with no fuss. The check staff were friendly and anytime we needed to ask a question, whoever we asked on the front desk was really helpful.

The rooms here are HUGE! We were amazed at how big these rooms were and even managed to ballroom dance round it!! The only let done was the size of the bathroom - it was so small it was funny, especially in comparison to the size of the room - the wardrobe was probably bigger!!! But then again I didn't need to spend long in the bathroom so the size wasn't a problem, just a strange use of the space available. The TV has loads of channels but we didn't spend loads of time n the room. There is free coffee making facilities and a fridge in the room, which was great as we had busy days going to the Disney Park.

The hotel has a lovely pool area - although it was a little cold to spend long in the pool when we were there - the jacuzzi next to the pool was lovely and warm, which was great.

We ate in the hotel restaurant 1 night, the service and food were great, but there are cheaper places nearby and this is more for adults than children.

We chose this hotel as it was close to Disney, without paying the Disney hotel price - the hotel offers a free shuttle every 30 mins between the parks which we used every day to save paying for parking. It was always on time and very useful. You could walk to Disney but you have to cross over some very busy roads and after walking round the parks it’s the last thing you want to do!

There is a shop in the front lobby which doubles as a snack bar which sells sandwiches, breakfast snacks and coffee etc... we saw this but didn't actually use it until the last day - big mistake as it was very reasonably priced and had a big variety - a definite must for brekkie before going to Disney.

Other people have complained about the noise - we didn't find it noisy at all, only when the fireworks go off at Disney - they sound like a bomb going off in the room, but you get great views from the hotel, and they only last for around 10 mins.

Top tip for dinner - Mimi's cafe - it’s just outside the Disney entrance and its excellent value for money and the food is lovely. Don't be put off by the wait if you go around 8pm as this is the most popular time - its well worth the wait! We also went to IHOP, again just outside the Disney entrance, for lunch and this was good value for money too.

I stayed at the Sheraton Anaheim for the first time this April and found myself my new favorite hotel in the Disneyland area! Staying at the Sheraton Anaheim was perfect for the active Disneyland vacation we had planned. The moment we arrived there it was just perfection. The staff at the desk were very helpful during check-in and even when we realized that someone in our party had forgot their medication at home they wrote out the directions to the nearest Walgreens.
The hotel itself is much larger than it looked from the front. We had simply booked the cheapest room we had found for the hotel. While the view was not wonderful as it was facing the other side of the hotel it didn’t need to be spectacular. We were there for Disney! The room, although the cheapest, was extremely spacious and the beds were comfortable after a long day at the parks.
Downstairs there is a buffet breakfast with an enormous spread of food all freshly made and the fruit just right. It was a bit of a steep cost for just a breakfast, but it's good for families who want to eat healthy and to fill themselves enough to only have a snack for lunch.
At night time for parents who just need a break there is the bar that is open late and the availability to just relax on the sofas in the lobby while having a drink appealed to some adults in my party. For families the pool outside is more than adequate for a time of relaxation during the afternoon break from Disneyland. Also the grounds around the hotel are lovely with all sorts of decorative plants just giving the right atmosphere to the hotel.
Also the shuttle service to and from the park is a wonderful step up from having to at other hotels use the ART bus costing $3/day. One time after getting soaked from going from Splash Mountain to Grizzly River Run several from our group decided to travel back to the hotel and change. After asking the driver if he could wait for us to change and then drive us back, received a friendly yes. He waited patiently for us to return after about 10-15 minutes and drove us back over to Disneyland. Now that's customer service!
All in all I think this hotel is a deal! With the price you pay you are getting excellent service, transportation, a comfortable and spacious room and a pool. What more could a traveler ask for?? :)