I stayed a week in Beijing visiting my daughter. The hotel exceeded my expecations. From the help of the doorman whenever I needed a taxi, to the guidance of the concierge when I needed restaurant help, to the greetings of the front desk staff, everything was perfect. By the end of my stay, I was always greeted by name. The Club Lounge was exceptional. The staff was attentive in every way. The food was well prepared, the snacks were perfect. My room was large and comfortable. Housekeeping always made up the room quickly when I was out. I'm not used to an over the top review but this hotel deserves it. I used the health club each day. The equipment was fine though as is true of many urban hotels, more equipment would have been better. The pool was beautiful although I didn't use it. The hotel restaurants met my needs - a traditional 3 meal restaurant where you could get noodles or a hamburger and fries. The hotel has an upscale Chinese restaurant and a lounge with excellent live entertainment.
My wife and I stayed at the Renaissance about a year earlier. We enjoyed our stay but since then the hotel has really polished its service. I had a wonderful stay and would highly recommend the hotel.
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