Eight days at the Scarlett was an enchanting experience. Every aspect of the service was superb, the staff were helpful and genuinely interested in us and our day. Helpful advice, always warm and friendly.The location is fantastic. If you don't love the Scarlett check your pulse.

Booked stay and pick up directly with the hotel. After a 15 hours flight trip we arrived very tired at Singapore airport. Unfortunately the taxi wasn't there to pick us up, but after a phone call to the Scarlet hotel, the taxi turned up - 30 minutes later. Because of the short delay, the receptionist had upgraded us to a suite from a standard room. We were very impressed - everything was absolutely perfect. Two big bedrooms, a large sitting room, complementary fruit and drinks - and not a least or own veranda with views of China town.
Also try out their roof terrace bar and restaurant - a bit pricy, but well worth when sipping of drink, and enjoying the views of Singapore. Would definitely visit again.

Our room in the hotel was without a window as well. We had no idea that we had previously ask for a window. But when we arrived there and we saw the room we immediately asked for it but we did not get it. Anyway, the lack of window was not the worst, since we have been given a room with a strange ceiling, which was made of glass(???) probably and when at night the rain began to fall we woke up in a horror as we thought that we were under attack because of the terrible noise the rain made on the ceiling. the second night we got used to it. The buffet breakfast is very good as well as the room for freshin-up when you have checked out hours before and you have returned to collect the baggage. That room was a great and a very useful surprise!!

P.S. I have not understood the criteria for some hotels to be named "boutique"hotels

We chose this boutique hotel rather than a worlwide chain and we were not disappointed. it was luxuriously furnished entirely in black,red and gold including the staff.
There was a very romantic feel to the room with superb bathroom/wetroom. The dining room was furnished in the same vein and the buffet breakfast was very good.
Location was very near chinatown and about 15 mins walk to the harbour or 5 mins by bus.
I would certainly stay there again.